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Tuesday, November 1, 2011 - 6:35 PM

Do Not Use This Bank! They Will Discontinue Your Account Without Warning And For Apparently No Reason.

ING DIRECT (1 stars)
I opened an account with them. Placed a deposit of $1000 in the account to open it. I had the account for about 3 weeks and made  afew minor card purchases. Next thing I know I recieved a message from them saying that my account will be closed within 30 days. No reason given, no chance to appeal and no answers from customer service.

Here is the message I received:

 

As stated in the Account Terms and Conditions you agreed to when you opened your ING DIRECT account(s), we can close Customer accounts at any time, for any reason and without advance notice. After reviewing your activity, we've determined it's in the Bank's best interest to close your account(s).

Your Electric Orange(SM) and Debit MasterCard® will be closed 30 days from the date of this email.

As with all account closures, the funds - plus any interest earned - are sent to your linked external checking account on file. If you don't have a link on file, we will mail you a check. No additional activity can take place and no new accounts can be opened.

Thank you,
ING DIRECT

Member FDIC




So in concluson, if you are looking for a reliable bank, it would be wise to look elsewhere.

Here is a link from someone else whp has had trhis happen to them.

http://www.chexvictims.net/index....wtopic=179
6
mjcole82mjcole821 posts since
Nov 1, 2011
Rep Points: 6
1. Tuesday, November 1, 2011 - 10:10 PM
They closed the account for no reason? Is it because you made some debit card purchases they didn't like. Can you tell us what kind of purchases you made. I don't get it.
1
loulou196 posts since
Aug 3, 2010
Rep Points: 1,171
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