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Friday, November 4, 2011 - 3:08 PM
(1 stars)
CONSTANT ONLINE BANKING ISSUES FOR NEW ACCOUNT...I'm SWITCHING BANKS
Navy Federal Credit Union
(1 stars)I feel like I am being forced to switch banks...again! I am new to NFCC but due to the constant online banking issues I am closing my account. I simply CANNOT tolerate late payments, no notifications to payment complications, etc. Even after 3 phone calls and several hours woth of explaining my issues they have not fixed "my account issues" on their part of things. If I have funds and pay my bill before the due date HOW IS IT MY BILLS HAVE NOT BEEN PAID?!?
The service people have been understanding even the 2 supervisors have been very nice BUT they have not fixed their issues. I found out today that 2 more of my bills are either overdue or simple have not processed.
******UNACCEPTABLE!!!****** I CANNOT BELIEVE THIS HAS HAPPENED!
The service people have been understanding even the 2 supervisors have been very nice BUT they have not fixed their issues. I found out today that 2 more of my bills are either overdue or simple have not processed.
******UNACCEPTABLE!!!****** I CANNOT BELIEVE THIS HAS HAPPENED!
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