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Monday, November 14, 2011 - 2:23 PM
(1 stars)
Stay Away From This Bank
Bank of the West
(1 stars)This bank is the most horrible bank that I dealt with.There are two reasons: 1) They hold your money for one thing. I signed up for direct deposit from my employer. My pay stub tells me exactly how much I got paid into the checking account. Did not write any checks and just withdraw $5 from this account. There is no way that I can be overdrawn so where did my money go? My checking account was not new. I have been at this bank for 5 months and they still hold your money. I went to the branch and talk to the teller to tried to find out about my money. He told me that the credit agency took it and that was how I was overdrawn. Bullsh*t. I know exactly how much they take away each money. So once you have been at this bank for awhile, your direct deposit will not be there on the end of the day. It will take them 2-3 business days to process. 2) Their mobile banking is not all that good. If you have a smart phone, you would not be able to read your balances because this bank does not have a separate mobile site that lets you access the info without you signing up. Why doesn't this bank give you alerts when you are running low on money? They are not helping you by giving you any tools that prevent you from overdrafting your account. How do you know which items are still pending so that way you don't go to the bank unless it is absolutely there? Stay far away from this bank as you can.
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