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1. Tuesday, November 15, 2011 - 2:23 PM
So-called "loyalty" to any institution is a successful marketing ploy swallowed by the naive. "Loyalty" is for humans, not institutions. In olden days things were different - one's local bank was run by your neighbors. In today's financial environment of corruption and greed, one can only trust the institutions will take all they can get.
Have been seeing more and more stories like yours, where banks make questionable errors and then manipulate the customers in order to divert attention from those errors. That said you possibly can pursue partial reimbursement if you have clear proof of factual evidence. But this too will cost you in time and money.
Many deposit agreements require notification of change of address. Even if the bank was in error to mail you a statement, the rule has likely been broken. However if your ACH/transfer out had already cleared before you closed the account, and then the bank reversed it for no valid reason, that would be due cause for reimbursement - not only of the bank's fees but of any expense incurred at the other end for the reversed ACH/transfer.
It is also less and less common for a bank to close an account with no fee if they have to cut a check, unless they were the ones who initiated the closure. You would have to read the disclosure statement and fee schedule to find out the rules.
Have been seeing more and more stories like yours, where banks make questionable errors and then manipulate the customers in order to divert attention from those errors. That said you possibly can pursue partial reimbursement if you have clear proof of factual evidence. But this too will cost you in time and money.
Many deposit agreements require notification of change of address. Even if the bank was in error to mail you a statement, the rule has likely been broken. However if your ACH/transfer out had already cleared before you closed the account, and then the bank reversed it for no valid reason, that would be due cause for reimbursement - not only of the bank's fees but of any expense incurred at the other end for the reversed ACH/transfer.
It is also less and less common for a bank to close an account with no fee if they have to cut a check, unless they were the ones who initiated the closure. You would have to read the disclosure statement and fee schedule to find out the rules.
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