Nice And Friendly

This is a nice and friendly community bank although their employees sometimes can be slightly incompetent. I am saying this from the point of view of a person living temporarily in the US. 

I was trying to open an account but first, I was not allowed to open one since I did not have enough "documentation". I had taken my passport and local(american) credit card but apparently that is not enough(even though his list of acceptable documents clearly states "Any picture ID document from a foreign government establishing nationality." 

The guy kept saying, I don't want to loose my job by ****ing things up (no idea what that means but hey it was just after the crisis). 

Anyways, once past that hurdle, they are very nice and friendly, very accessible and the bank is almost always free to help you (never had to wait too long in line). All in all, a great experience compared to the big national banks (although as I said, the employee training does leave a lot lacking. )