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Tuesday, November 22, 2011 - 3:48 PM

WORST Costumer Service...They Steal Your Money After You Close An Account!

TD Bank, National Association (1 stars)
Firstly, they nickel and dime you with all these little hidden fee's and surcharges they don't bother telling you about. 

Secondly, I made an online payment and closed my account the following week after it was shown my payment had gone thru. Couple weeks later I'm getting calls from my credit card company informing me I never made my payment. Turns out TD BANK has this ludicrus rule whereas if you close your account within so many weeks of making any online payments they hold those funds in limbo. Of course they never told me this, or bothered to tell me how to get my money back.

I was promised I'd recieve a check in the mail for my money they stole. Never came. After 6 phone calls and being put on hold for over an hour, I'm still waiting to find out where the hell my money is. 

The people who work at the call centers are polite, but are as thick as two planks. One hand doesn't know what the other hand is doing.

This is America's most UN-convienant bank...I'm pretty sure that sign in the lobby is just covering up a hole in the wall.

AVOID AT ALL COSTS!
3
MrJoshMrJosh1 posts since
Nov 22, 2011
Rep Points: 3
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