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Tuesday, November 22, 2011 - 7:34 PM

Bank To Bank Transfers Are Only ONE Way - What A Joke! NFCU Is Still In The 1980'S!!!

Navy Federal Credit Union (1 stars)
What a surprise when I went to set up a bank to bank transfer from Navy FCU to USAA.

I found out that you can ONLY push money from Navy FCU to other banks.

You CANNOT pull money from an outside bank account (ex. USAA) into a Navy FCU account!!!

But, you can pull money from an outside bank to ONLY pay an existing Navy FCU type bill (ex. mortgage, car payment, credit card payment, etc).

Navy FCU seems to be behind the times!!!

I called up a representative to inquire about this and the guy starts spouting off some BS about it's a Federal Regulation that they cannot pull money from another bank and transfer the money into a Navy FCU account. 

He quickly realized how stupid he sounded and tried to back peddle when I told him he did not know what he was talking about and that I transferred money all the time from USAA to various Rewards Checking accounts all over the country, including to little po-dunk banks in Wyoming and Kentucky.

What a shame for the "worlds largest credit union"...with stupid CSR's to boot!  Stupid Squids!
6
BillGatesBillGates5 posts since
Mar 1, 2011
Rep Points: 16
1. Wednesday, November 23, 2011 - 4:15 PM
I am trying to understand your post better so please forgive the questions to gain clarity.

You are saying that at USAA, you can intiate a debit on another institution's bank account (Not USAA) and the draft will complete?  Do you have any agreements or authorizations on file at the other institutions that would allow the draft to happen?

 

The example that you are using-
I found out that you can ONLY push money from Navy FCU to other banks.
 and
.....that I transferred money all the time from USAA to various Rewards Checking accounts all over the country, including to little po-dunk banks in Wyoming and Kentucky.

 

Seem to me to be the same.  You are starting the draft at NFCU and starting it at USAA.

Again, sorry for the questions, but I am trying to understand better before I give a clearer comment.
1
WealthManagerWealthManager8 posts since
Nov 21, 2011
Rep Points: 12
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