Loan Processors

We are currently embroiled in dealing with this bank.  So far we have found those handling our processing to be less than genuine, less than helpful with attitudes that are horrendous.  Very arrogant acting.  Nearly all corresponce from them begins with 'I'm sorry'.  After being dealt with by them I can see why.  You cannot believe anything you are told by these associates because they will say what you want to hear, then they go on their merry way only to tell you next time that the info you previously received was wrong.  In all my 60 years on this earth having obtained numerous loans to buy houses or for home improvements I have never been treated as disdainfully as this bank has.