Very Bad Experience

customer service is herrible,, they send me to make a credit card account i applied and i was approved then after 10 days they suspend it for no reseon without saying anything i tried to pay my phone bill the transaction didn't go through when i finaly called them they palced me on a hold for a while then the represintive told me ..Oh i am sorry your account was suspended temp until you send us your id, and tax paper then afer 30 days if you didn't recieve it we be diclined........ no comment......