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Tuesday, December 6, 2011 - 3:30 PM

Capital One Has Unlawfully Held Our Money

Capital One Direct Banking (1 stars)
My wife and I recently decided to contact Capital One to create two secured credit cards. We sent several thousand dollars to open the accounts. Soon after we filed a bankruptcy. Capital One cancelled our cards, wven though they were not included in the bankruptcy. We understood that Capital One made a business decision. We of course asked for our money back. Capital One said they could not return our money. We went round and round, until they told us that we had to send proof that they were not in the bankruptcy. We sent three letters and our lawyer sent two letters. Then, they said their was a disputed charge, so they could not release the funds, even though no charge was ever made against the credit card. Then, they siad that they could keep our money until the bankruptcy was discharged (over a year) per the contract. My wife, god love her, keeps all records. When she pulled out the contract and asked for the paragraph and line, they could not. Then they actually said they could not give us that paragraph/line over the phone for security reasons, we would need to formally request that in writting. Yes, they actually said that.

So, my wife and I are not made anymore, now we are on a mission. This is obviously something they do a lot to consumers, as mutliple service agents say the same types of things. So we are filing suit Friday. I want to show this reprehensible practice for what it is, stealing. I want to know if there are others out there who have had this happen to them. Please contact us if so. The more we can prove, the larger the suit we can bring.
5
atsimonatsimon1 posts since
Dec 6, 2011
Rep Points: 5
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