To Get A Loan. Please Read These Before You Go There

I went there to get some general informations about a loan . I have my medalian loan with them right now. Needed to borrow more money , thought start with them since I am already a member. I had To answer 10 questions with the front desk lady to proof that I have valid need to see a loan officer. Loan office( african American ) was very rude and unprofessional . Did not ask any open ended question to find out about my need . Did not not provide any solutions . She was acting like , she was doing me a favor because I wanted to give her more business . Credit union are nomally well known for their service , I guess except for this one . The 25 min I have waited to see her ,did not see one customer walk in . Specially based on their web site information( about 3100 members so far ) Providing this type of customer service , it will be so hard for them to get new customer and business .Not to mention went to wells Fargo bank after that and got the loan from them . I would not recommend any one to that credit union