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Tuesday, December 13, 2011 - 4:02 AM
(1 stars)
Affinity Credit Union Is A Joke.
Affinity Credit Union
(1 stars)I work the hours that they are open, including Saturdays, the only way for me to deposit my pay, which is cash, is through one of their ATMs. I deposited $450 last Saturday and was, and am still, only alowwed access to $199 of my cash deposit. WHY? I asked them. The customer service rep told me that they place a 2 business day hold on all checks AND cash. WHAT??? On cash?? I've heard of some realy, realy dumb things in my life but this takes the cake.
Then yesterday, when I wanted to see what my account balance was over the phone, the one time that I want to talk to an automated teller, I have to hit a prompt for this and a prompt for that, then I have to talk to someone, then I have to answer 3 questions before they can tell me my account balance.
Nedless to say Affinity is a waste of time and money and I will be closing my account once the rest of my cash is available to me.
Then yesterday, when I wanted to see what my account balance was over the phone, the one time that I want to talk to an automated teller, I have to hit a prompt for this and a prompt for that, then I have to talk to someone, then I have to answer 3 questions before they can tell me my account balance.
Nedless to say Affinity is a waste of time and money and I will be closing my account once the rest of my cash is available to me.
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