Wells Fargo Bill Pay

Like many of the previous posters, have been a wachovia customer for many years without any issues.  I have relied on bill pay for the past 10 years or so and just gotten an email from wells fargo that my bill pay was no longer available.  After spending 30 minutes on hold with customer support, than going to a branch for 30 minutes to find out there was an upgrade to the system so that people without social security numbers could use bill pay, I am now still unable to use bill pay until they fix the system.  72 hours later, 4 phone calls, a visit to the branch I find out my 4 pending payments were just canceled because of the issue, with no notice to me.  No communication from WF about this, totally bad business and unacceptable.  They are dealing with people's credit and money, I have never been late with a payment and now I was going to be late because of my own bank.  I will be taking my banking elsewhere which is unfortunate because i was a very satisfied wachovia customer for years.