Surprise Fee

I've been with Ally for some time now, but I'm dropping them because 1, they decided to hold a deposit for an extended period without telling me; 2, bounced a check because of that; 3, charged me a fee; 4, refused to refund that fee. And get this: I had plenty of money in the account to cover the check even without that deposit!

This is on top of the many errors they have made over the last year (which all got corrected, eventually). I overlooked them, because I knew that Ally had just set up their web site and an entirely new system, and were still working out the bugs. But this is just too much. What good is a relatively high interest rate on deposits (still well below 1%) if they can steal an undeserved "fee" equal to six months interest any time they feel like it?

I've had it with Ally. I'm closing my accounts and won't be back.