HORRIBLE!!!

I was 32 or 34 days late on an auto loan.  I went to the branch to make 2 payments: one for the past due and another for the one currently due.  The teller said she couldn't accept my money, handed me a piece of paper with the name "Joe" on it and a cell phone number!  JFCU turned me over to an UNLICENSED repossession company for being ONE month late.  They also did this without providing any kind of notice which is in BREACH of contract that I signed when I purchased the vehicle (and is also in violation of state law - La RS 6:966).  I filed a complaint with the Attorney General's office in an attempt to peacefully resolve the matter.  I expected their Compliance Officer to respond and address the issue of the laws they violated and reimburse the "collection fee".  Instead, I received an elementary-versed letter by their Collections Manager!  It was packed full of lies and allegations of deceipt on my part!  The letter ended with a "good faith" offer to credit my account a portion of the fee.

I am considering my options at this point, but whatever you do - DO NOT CHOOSE THIS INSTITUTION!