Poor Service.....Out Of Touch With The Real World

I have used then several times as a service proveder for my Massachusetts Credit Union.  We used the branch on route 1 in North palm Beach.  Each time the service got worse.  It takes more than 15 minutes to cash a check.  Each teller has different rules they operate by.  Branch management doesn't care about different standards....and defends their inconsistant practices.  I can only speak for this branch.  They are out of touch with the 21st century with their archaic check cashing procedures and documentation requirements and verification do-loops.  Lines are long for obvious reasons. Some tellers are lackadaisical and sometimes arrogant.  Branch management can be outright rude.  We will not use them again.  Customers deserve better than this branch offers.