Poorly Managed

I tried to open and account at two different branches (Victorville and Apple Valley), only to walk out of both of them.  This place has no one there to open a new account.  First I went to the Victorville office, which had a line of 15 to 20 people (it's a small branch) with only what looked like 2 tellers.  No one to talk to, to open an account.  

So, I thougth the larger branch in Apple Valley would be better. Boy was I wrong.  The line was at least 30, if not 40 people long, with it looked like again, only 2 tellers.  This branch has a kios to talk to someone, so I entered my information.  I was helped in about 5 minutes, so no ocmplaints there.  Except, I was instructed to go stand in line to talk to a teller to open an account.  I told her that I wasn't interested in standing in line for 40+ minutes just to open an account.  Especially, when I can open an account anywhere else and they have someone to handle new accounts (since, it's true).

She even admitted, that they where short tellers.  This is a poorly managed credit union and the first one I've ever been to that does not have someone for handling accounts.  Alaska needs to temporarily increase there staff (even banks know this) to hanlde the days you where closed after a major holiday.

Mind you that I'm not a fan of banks at all (epsecially, since they received bail-out money). but I went to 3 other banks that day.  All of them had at least 4 tellers, a line of no more then 5 people and at least one person to talk to for handling accounts.