Account Locked, Still Not Notified As To Why

I try to log in one day and it says your account is locked, please contact Administrator. But there is no contact information for this Administrator and they still haven't called me, emailed me, or sent me anything in the mail. Luckily, I was able to transfer out all my money using another bank's transfers, but now I have no way of closing it or getting the interest for the final month.

 

ps. the star rating wouldn't save using Firefox

Can't log in to chat with an agent if you're locked out and giving info over the phone is not secure, especially when the number isn't even on the same site as the account.