PNC OVERDREW MY ACCOUNT

I have had a account with PNC, Zion, IL for many years.  I always had received good service.  I moved out of the area in Oct 2010.  In November 2010, I stayed at a hotel that pre-debited my account for $20 for each night I was staying in case I used any amenties.  I was told by the hotel that this would not appear on my account and was not actually a debit.  However, PNC did consider this a debit.  I was told that because I had "overdraft protection" on my account they, PNC, set aside that amount of money. This overdrew my account. PNC started charging me overdraft fees. After my stay, the hotel did put through a credit and neither the debit or credit appear on my statement.  PNC had charged my account so many fees by then that it didn't matter - my account was overdrawn.  I spoke with customer service and the branch. I was told there was nothing anybody can do.  The branch stated this AFTER I told them I no longer lived in the area.  PNC would not even let me close the account to stop the fees from accrueing.  PNC continued to charge me until I was negative over $500!!!!  Then, they closed the account and sent it to collections!!!

PNC CHARGED ME OVER $500 IN FEES FOR A CHARGE THAT DIDN'T OCCUR!!!