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Wednesday, January 11, 2012 - 1:17 PM

Worst Bank And Service I Have Ever Had! Beware Of Thieves

Renasant Bank (1 stars)
Many screws up come to mind, but I'll state the two worst ones.  I brought in some money to deposit, the clerk counted it wrong, shorted me about 30$.  At first I didn't notice it, until my friend who was with me, watched her count it, said "I must have counted wrong because I counted 750$, but the attendant said it was 720$."  I stopped and said "It was 750$, I counted it before I left home."  The person with me didn't have prior knowledge to the amount.  So shame on me for not paying more attention.  Ever since then I have been extra careful and caught other screws up like this.  It is never the reverse where they give you too much money back, it is always them stealing yours instead.

 

This second issue though is unforgivable.  I tried to purchase a graphics tablet online for 600$.  The payment was blocked by the bank.  Next day I go to buy Christmas gifts, and my debit card has been disabled.  I had over 2000$ in the account though.  So after being humiliated, unable to buy christmas gifts, and being unable to reach my bank by phone(they took the week and weekend off, must be nice), I suffered through what should have been a good holiday.  Finally when the emlpoyees returned, a very rude woman named Kay answered(would not give me her last name) and griped and groaned at me for trying to make a 600$ purchase from a website they didn't trust.  Another week went by before I got my new debit card.  The graphics tablet though has now went up 300$ in value.  And because of that I have removed my funds and moved to another bank.  They refused to fix their screw up.  Lastly, it turns out the website and purchase were legit, as my best friend bought the same tablet, from the same site.  My advice?  Go somewhere where they treat their customers like they are important.
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SenatorWSenatorW1 posts since
Jan 11, 2012
Rep Points: 1
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