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Wednesday, January 11, 2012 - 5:41 PM
(1 stars)
Stay Away If Possible!!!!!!!!
Royal Banks of Missouri
(1 stars)Well, here's yet another banking sceniro related to on-line banking, which the bank chooses to charge you and you have no recourse.....:
You have checked your account vigilantly on line. No pending authorization for 2 days, you've mastered your checkbook (for the few checks you write). Enough funds to cover what you have out there. Low and behold days later here comes a 'GAS CHARGE" you purchased at BP 2 days ago!!!! My God, most banks you can see the charages as you go....NOT ROYAL BANKS!!!!
Now you only had a small issue, but they add $64 over draft (first of course), reject your check that came through and bounce it, and all over $2 and Gas Charges that should have posted.
If I could remember all the charges I made, I would need on-line banking -- isn't that the point.
My point is that is it not statistically possible for the customer to be wrong 100% OF THE TIME.
At other banks you can see your charges 5 minutes on line after they are done.
ROYAL BANKS GET A CLUE AND STOP STEALING MONEY FROM YOUR CUSTOMERS!!!!!!!!
You have checked your account vigilantly on line. No pending authorization for 2 days, you've mastered your checkbook (for the few checks you write). Enough funds to cover what you have out there. Low and behold days later here comes a 'GAS CHARGE" you purchased at BP 2 days ago!!!! My God, most banks you can see the charages as you go....NOT ROYAL BANKS!!!!
Now you only had a small issue, but they add $64 over draft (first of course), reject your check that came through and bounce it, and all over $2 and Gas Charges that should have posted.
If I could remember all the charges I made, I would need on-line banking -- isn't that the point.
My point is that is it not statistically possible for the customer to be wrong 100% OF THE TIME.
At other banks you can see your charges 5 minutes on line after they are done.
ROYAL BANKS GET A CLUE AND STOP STEALING MONEY FROM YOUR CUSTOMERS!!!!!!!!
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