No Door To Knock On

  I have been with ing a few years everything seemed ok until I actually needed customer service to resolve a transaction dispute, this simple matter has now gone on for over two weeks several forms, faxes and snail mail all sent to minnesota, over half a dozen conversations with different bank reps each conversation becoming more bizar than the last with more hoops to jump through, enough is enough :  I am sure this small propblem would have been solved with one visit to a local bank branch !!!  do your self a favor find a brick and morter bank and sleep well knowing what state your money is in