Unhappy Customer

This is an horrible establishment. I disputed an unauthorized charge a month ago. I was finally advised it would take up to two months for the results. Then I later found out that I was also being charged .50 cents every time I used my card. The employee Joan forgot to ask for a signature and sent me an email pretty much telling me how I don't listen and it's MY fault that she watched me not sign a form. I'M GOING TO CHASE!!!