Horrible Phone Banking, Ok In Bank Experience, Online Banking Is Simple

This bank is good overall except their new fee structure. Also the phone tech support SUCKS. The bank representatives over the phone are constantly saying one thing when the next they say the complete opposite. I have had a premium circle account with them for almost 10 years and I am being forced to close it and open up accounts at a different bank due to the new fees, removal of the points program, etc...  Overall this bank was a 5 star bank years ago and has slowly been falling into a deep hole that they are refusing to climb out of.

 

If you’re looking for a bank with no hidden fees, or a “free” checking/savings account don’t look here!