Sunday, February 5, 2012 - 3:52 PM

Super Customer Service

(5 stars)

I experienced great customer service and support while resently opening a 59 month CD with Fort Knox.

Making a deposit at a local CU Service Center was exactly the same as if I were at one of the Fort Knox Branch offices.

Their on-line website is simple to access,clear, easy to navigate, and does all you need.

joseph_cooper3 posts since
Sep 6, 2011
Rep Points: 7

1. Tuesday, February 14, 2012 - 9:05 AM

I love this organization. They are friendly, professional, and sound financially. Easy to do business with.

aaron2 posts since
Feb 14, 2012
Rep Points: 3

2. Tuesday, February 14, 2012 - 2:46 PM

Be sure to read how they changed CD withdrawal terms, on existing CD accounts. Such action was not consumer friendly and was not in the credit union spirit of "not for profit" and "people helping people".

JimMartin911 posts since
May 26, 2011
Rep Points: 53