Closed Ally Accounts

Closed Ally accounts after they put a fraud freeze on my accounts and would not tell me what was going on even after going through all the verification and wanted me to wait till the next day to talk to someone in fraud department. Finally that evening I got to a supervisor who  revealed only the joint account was blocked because the other signer had reported correspondence came from Ally unsealed by their mailing service.  They never told the other signer they were blocking that account.   It's not acceptable to deny access to liquid funds without notifying the account owner and explaining what to do about the freeze.