Customer Unfriendly ...

I opened MM to get 1.15% and it went through in a week or so.

Now, due to my travel I can't login online to my account and it was locked due to "some activity"

Now sure what activity is as only single intitial direct deposit was made from my home bank and I initiated to link one more account and that was it.

What's more - to unlock account I was asked multiple choice questions based on some 3rd party system that uses some other public records ... and somehow my answers were not match that 3rd party expectations and I asked to  fax my signature to re validate myself.

Maybe it looks good from security point of view, but none of those questions were part of application process and you might have no idea of expected answers.

Anyway it's extreme inconvenience and time consuming.

 

Another thing is I can't see current MM rate at the web site ... they asked to call to the bank for this matter.

If you can minimize your interaction with amtrustdirect and rate remains the same - that is good MM, otherwise ...

 

I think they using customers as guneapig to test some security and etc systems.

Hope you will not have same issue as I have had.