Bank And Credit Card

I've had nothing but a horrible experience with this bank! I had a credit card and they posted online that I had no balance and stopped sending me statements for four months, in the fifth month I got a 2nd notice (did not receive a first notice) (also they had the correct mailling address in their system and I never moved) that I have a past due account and I haven't been making my payments. So I got overdue fees and they messed with my credit. On the bank end the website more then half the time doesnt work because of maintence problems and your money doesnt always transfer when it should! Horrible experience with people not willing to help either! Would never reccomend!