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Bank Customer Gets Signed Up For Credit Defense Without Her Permission

Friday, April 27, 2012 - 2:25 PM
Many banks try to get you to sign up for add-on services that supposedly provide protection if you lose your job and you have trouble paying your credit card bills. These services are rarely worth the monthly fees that the banks charge. As can be seen in this Consumerist article, people sometimes get signed up for these services without their permission:
Consumerist reader Andrea has had checking and credit card accounts at Wells Fargo for several years, but she recently noticed that somewhere along the line the bank had enrolled her in something called "Credit Defense," which has been quietly siphoning off a small percentage-based fee every month. And even though Wells could offer no proof that Andrea had ever opted into the program, the bank would not refund her money.

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Ken TuminKen Tumin5,472 posts since
Nov 29, 2009
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