No Bank Statements

My peeve with this bank is I am suppose to be getting my monthly checking statement on-line.  However, OneWest bank seems to have a problem with getting them to me.  I wonder how many other people find this to be a problem?  I complained again last month and one of their people sent me an email, of which I received and in return I stated,  "I received your email, why can't I get my checking statements?"  Of course I did not receive a response.  When the bank was First Federal, I always received my statements on time.

I have a meager IRA CD of which I was paying First Federal $15.00 per year for whatever it is they do.. But, OneWest charges $30.00.  This is a rip off!

When they issued me my new ATM card with the OneWest bank logo on it, it didn't work.  I had to go back 4 times.  This was embarrassing when your card is rejected at the super market or whereever.!!!!

This bank is in deep trouble by the way they service their customers.

Don't bank with this bank!~!!!!!!!