Grow, Grow, Grow = Go, Go, Go!

My husband and I have been members of NFCU since 1990.  We loved the one on one friendly customer service.  In the past few years, NFCU has only been interested in getting bigger and bigger.  Customer loyalty means absolutely nothing and the customer service is completely gone.  We tried to refinance our home and they sent out some hack without a license that appraised out home for (no joke) half of it's true value.  Last year we applied for another mortgage on a different home and were denied.  We were puzzled.  If WE couldn't get a mortgage, who could?  We had no debt and a near perfect credit rating.  Then, when we asked NFCU for the reason we were denied, it was obvious to us.  Whoever input our application listed our income as more than $1,000 less/month than what we earn and the only assets they listed for us were one account we had with them.  They did NOT include the other money we had deposited with them totaling close to $100,000!!!  It was unbelievable. We have since withdrawn all our money and closed all our accounts.  We were not even asked why. (remember, we have been members since 1990)  We are currently refinancing our mortgage with another lender and will be rid of them for good.  I wouldn't reccommend them to our worst enemy!