My Rating For This Bank Is A Zero

My rating for this bank is a zero.  I approached the mortgage department asking for a reprieve for 2 months because I have a seasonal business.  I paid my mortage promptly for 15 years but had a rough patch.  They treated me like shit and were anxious to trash my credit.  They keep sending me late fees for a balance of $3,000.  Go to Wachovia in Rutherford  and ask for Lina.  This is the best bank and they care about their customers.  Boiling Springs Savings Bank rates a zero in my book.  I will tell all my friends.