ABCO Federal Credit Union

Overview / Commentary
690 Beverly Rancocas Road
Willingboro, NJ 08046

ABCO Federal Credit Union is headquartered in Willingboro and is the 12th largest credit union in the state of New Jersey. It is also the 1,112th largest credit union in the nation. It was established in 1958 and as of March of 2024, it had grown to 76 employees and 28,247 members at 8 locations. ABCO Federal Credit Union has a B health rating.

Field of Membership Restrictions

ABCO Federal Credit Union is open to those who live, work, worship, or attend school in Atlantic City, Browns Mill/Pemberton, Burlington City, Fort Dix and McGuire AFB area, Mount Holly, Palmyra, Pleasantville, Vincentown, the Burlington County townships of Plumstead, Jackson, or Berkley, or the Ocean County townships of Delanco or Riverside. Employees of select New Jersey Counties, hospitals, or other industries, including the public schools in Atlantic, Burlington, Cape May, and Gloucester Counties, are also eligible to join.
See current membership details

Reviews (8)

We like ABCO

We have been banking with ABCO for quite some time now. My husband is a teacher and this bank serves them. We have multiple accounts with this bank, including checking, savings, car loan, and credit card. I find that their customer service is superb. Whenever we need something they are quick to get back to us. We have never had any issues cashing checks, or with deposits. They offer very competitive rates for all of their accounts. Their fees are also very reasonable. We feel for sure like we get more personal attention compared to the larger banks. I only wish they had more branches. The closest one to my home is at least 30 minutes away. But it isn't that big of a deal since we can do pretty much everything online. All in all, we really enjoy banking with ABCO.

No Complaints

I have been using this CU for a few years now, totally online. Downloads to Quicken nicely. Infrequent contact only and mostly by email. Still the best of the reward checking accounts.

Great Rate, Rough Online Presence

 a note for anyone chasing rates on their rewards checking:
Their online banking system has to be one of the most archaic I've ever encountered. It is about 20 years from the past, and features a hodge podge of 3 rd party modules for bill payment and statements.

If you are there to make your purchases and get your rewards, you can live with it, but making it your actual bank would be unlikely for anyone more civilized.
Bank to Bank transfers don't exist but you can trick bill payment into letting them out bound through, although they take longer as it requires the receiving bank to do some manual legwork to match it up to your account.

I was able to sign up via postal mail fairly easily. First month reward requirements are waived, so you may want to time your account opening towards the first of the month as it may take a bit for your direct deposit to transfer. If you sign up the last week of the month, that is your waived month, and doing it through the mail takes longer so you may have trouble getting everything set up by the next month.

This Place Is The Absolute Worst

Posted by: |

I love the credit union itself but the people are horrible! Very rude, condescending just overall nasty.

ABCO Leaving CO-OP Network 4/28/17

Posted by: |

RCA no longer competitive and now this ..

From their web site:

"The Board of Directors has decided that ABCO FCU will be ending its relationship with the CO-OP® Shared Branching network on April 28th.

Analysis indicated that the number of ABCO members visiting other credit unions was very small compared to the number of members from other credit unions visiting our branches."

The Abomination Of Credit Unions!

Posted by: |

Steer clear and go elsewhere! Automation and Corporatization has not done this credit union well at all! I have been a member for 25 years and have been through all the changes. No good… does not get better… not optimistic. Customer Service is outsourced and is not a part of the credit union so they have limited capabilities and need to send simple requests TO THE CREDIT UNION, with turntimes quoted at 24-48 hours… but are commonly exceeding that time or never met at all! I asked for a simple bank transaction a week ago… still waiting due to lost messages, and other internal bank issues not the fault of the customer. I NOT TO MENTION THE UNPROFESSIONAL TONES AND ATTITUDES ESPECIALLY AT THE WILLINGBORO BRANCH 690 Rancocas Road! My other banking institution NOT ABCO handles the same request in 5 minutes flat, while I am still waiting on ABCO FCU to call and address the issue! Keep driving on the highway. It’s better to pay the fees of other banks. You get what you pay for! But not at this Credit Union.

Impersonal And Rude: Being A Long Term Member Means Nothing

Posted by: |

I have been with ABCO for over 10 years. I recently ran into a financial crisis and got hit with over 5 overdraft fees because of my balance being under by $1 to cover an ACH. Because of my financial situation, I am tightly budgeted and it became a domino effect and resulted on overdraft over overdraft. A real nightmare. My financial troubles are my own but certainly its a hardship not my lifestyle. With being with them for over 10 years, they could see that it is not a common occurrence for me. When I called to seek assistance. I was reminded about an incident that happened 3 years ago, that I quickly rectified. They don't personally care about their members. They lack empathy. Even if there was nothing they could do they should not respond so negatively and act like they could care less about you. The tone of voice and the dismissive responses I got from the representative was highly offensive. This is not the first time that I have experience that type of attitude from the staff members. Perhaps they are underpaid and unhappy. I really do not know but I have halted my direct deposit with my account there and will soon be closing my account for good. Customer service is extremely important to me. And they have failed me tremendously. Sad to go but I am sure there are other credit unions that they can be easily replaced with.

Very Unfavorable Polices For Small Business

Posted by: |

I've been using the ABCO branch near my home for over 4 years (and have been using another one near my business for over 25 years). In that time I've had no problems with the first Credit Union, and nothing but problems from ABCO. From the very start - when setting up my business account they neglected to set up a 'required' personal account, so that was an obstacle to overcome. Over the 4 years I've questioned the 8 day holding policy before liberating the money from deposited checks. The manager said it's their policy and that they don't know the business paying me recently (a local company that I've been depositing checks from for nearly a YEAR). Prior to that I deposited over $200k over 2 years from one of the 20 biggest pharma companies on earth and they apparently don't know them either, as the same extensive holding period was in force the whole time. Why can't the money be liberated when the check I deposited clears? Because it it ABCO policy to hold customers money for as long as possible. I now use this branch as a transfer point only (it's near the post office) - as soon as the check clears the money immediately goes to my other credit union. So ABCo gets it for a few days but they lose the long term benefit of having me keep it there until needed. Or any other business from me whatsoever. The people are nice but I see no reason to work with a customer-unfriendly credit union.


Health Grade Components

NCUA #12679
Year Chartered1958
Primary Regulator
Profit Margin
Return on Assets - YTD-0.59%
Return on Equity - YTD-8.99%
Annual Interest Income$2.3MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$254.9MM$264.3MM
LoansQ1 2024vs Q1 2023$125MM$112.6MM
DepositsQ1 2024vs Q1 2023$235.1MM$247.4MM
Equity CapitalQ1 2024vs Q1 2023$16.4MM$16.1MM
Loan Loss AllowanceQ1 2024vs Q1 2023$1.2MM$1MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$936K$972K
Real Estate OwnedQ1 2024vs Q1 2023$0$0

Rates for ABCO Federal Credit Union are currently being reviewed.


ABCO Federal Credit Union Locations
Branch Office690 Beverly Rancocas RoadWillingboro, NJ 08046
Branch Office76R High StMount Holly, NJ 08060
Branch Office2652 Atlantic AveAtlantic City, NJ 08401
Branch Office1 Cooper PlzCamden, NJ 08103-1461
Branch Office6718 Black Horse Pike Suite 8Egg Harbor Twp, NJ 08234
Branch Office81 Pemberton Browns Mill RdBrowns Mills, NJ 08015-3108
Branch Office870 Delsea Dr NGlassboro, NJ 08028-1438
Corporate Office621 Beverly Rancocas Rd Ste 1H Unit 1HWillingboro, NJ 08046-3727

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