Alaska USA Federal Credit Union is headquartered in Anchorage and is the largest credit union in the state of Alaska. It is also the 19th largest credit union in the nation. It was established in 1948 and as of December of 2019, it had grown to 1,854 employees and 678,527 members at 82 locations. Alaska USA Federal Credit Union has a B+ health rating.
AlaskaUSA Federal Credit Union offers membership to anyone who lives in the state of Alaska; lives, works, worships or attends school in San Bernardino County, California; Maricopa County, Arizona or anywhere in the state of Washington.
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I have been a customer of Alaska Federal Credit Union Bank for over 5 years. The service is great and convenient, since I have a Navy Federal Credit Union ATM close to where I live in Coronado. I can make regular deposits and an occasional withdrawal when needed without having to drive long distances to a Bank or ATM. When I decided to purchase a vehicle I used their services due to their lowest interest rate. Overall I am very pleased to have Alaska FCU as my Savings Bank.
Prior to visiting my local branch, I called to confirm that they could notorize some paperwork using a power of attorney and I was told as long as "I" was a member. I got to the bank and first the teller had to call and find out if she could notorize the paperwork. 15min later the answer was yes. Then she said she couldn't do it because the person (my elderly mother) was not a member as the paperwork required both our signatures and for her's I utilized my legal POA. Now my mom has no bank accounts because she is dependant on me. This bank lost me over this. 8yrs as a customer, 4 car loans, and they forgot that "I" was their customer.
I have been banking with Alaska since 2011 when they financed my car loan. I also bank with US Bank (just okay). Alaska has low fees, no monthly checking account fee cause I have direct deposit. I have a very low interest rate credit card. Customer Service is fantastic and they are friendly and always eager to help. I am dumping US Bank and plan to keep Alaska USA. Their website is easy to navigate. I would say that mobile app needs some updating. Not sure why the negative reviews as I don't feel that way. I keep a good amount in my savings to cover expenses in checking when I am low that month.
|Return on Assets - YTD||0.9%|
|Return on Equity - YTD||11.01%|
|Annual Interest Income||$303.1MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$8.34B$7.65B|
|Loans||Q4 2019vs Q4 2018||$6.50B$6.23B|
|Deposits||Q4 2019vs Q4 2018||$7.53B$6.96B|
|Equity Capital||Q4 2019vs Q4 2018||$672.3MM$576.4MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$46.1MM$49.6MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$57.0MM$67.1MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$4.6MM$5.0MM|
Rates for Alaska USA Federal Credit Union are currently being reviewed.