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Alaska USA Federal Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
2.20%5-year CD60 Months CD
2.25% - Ally Bank High Yield 5 Year CDAdvertisement
2.01%4-year CD48 - 59 Months CD
1.50% - Ally Bank Raise Your Rate 4-Year CDAdvertisement
1.86%3-year CD36 - 47 Months CD
1.60% - Ally Bank High Yield 3 Year CDAdvertisement
View all Alaska USA Federal Credit Union rates »

Overview / Commentary
www.alaskausa.org
907-563-4567
4000 Credit Union Dr
Anchorage, AK 99503

Alaska USA Federal Credit Union is headquartered in Anchorage and is the largest credit union in the state of Alaska. It is also the 17th largest credit union in the nation. It was established in 1948 and as of March of 2017, it had grown to 1,871 employees and 615,365 members at 86 locations. Alaska USA Federal Credit Union has a B health rating.

Field of Membership Restrictions

Membership in Alaska USA Federal Credit Union is open to those who live in Alaska, Washington, San Bernardino County in California, or Maricopa County in Arizona.
See current membership details

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Reviews (25)

Great Customer Service

Posted by: Sargee7 | Dec 17, 2016

I joined AlaskaUSA 40 years ago, in the Philippines. Yes, they had a branch there. I have never lived in Alaska, Arizona or California, and have not set foot in a branch office in nearly 40 years. They have extended hours, to accommodate their far flung customers. I use UltraBranch and Bill Pay to pay my bills, as I am often overseas or out of town. My bills are paid automatically, except for my water bill that varies. I have never had a problem when I've called in. Reps were polite, knowledgeable and took care of my concerns right away.
If you read the low ratings, bear in mind that this is a very large credit union, and the poor reviews represent less than 1% of their members. Also many of the low raters admit they are over 90 days late paying. What did they expect? Free money?

2

Open To Residents Of San Bernardino County

Posted by: de7ye | May 5, 2011

Per phone agent, open to residents of San Bernardino County.

5

New Mortgage Subservice Partner

Posted by: LindaBenson | Jul 16, 2012

My husband and I have had an account with Alaska USA since the early 70's and pretty much been satisfied with everything. Sept 2011 Alaska USA notified us that they were switching our Mortgage loan servicing from Landsafe Servicing to Central Loan Admin & Reporting. With Landsafe I could auto send my monthly payment from Alaska USA and any additional monies would be applied to the principle and I could also use their auto calculator and see if we paid so and so more each month when our loan would be paid off. Central Loan Admin. CANNOT take an auto payment sent from my Alaska USA and apply towards my monthly payment and any extra money apply to the principle. They can only do this if I fill out a paper form so they can withdraw a set amount each month which is not good since I am not sure we can make the same extra principle payment each month. So it is now July 2012 and I auto paid my July payment from Alaska USA online site and mailed in a check for the extra principle besides with a note to apply to the principle. Which they did not. They paid my August 2012. I called and the agent said she would take care of it. She didn't. She applied an extra payment and an extra interest charge of $70.19 besides the already $74.17 of my July payment. So I made another call today and this person says she will take care of it. So in other words I have been trying to get Central Loan Admin to charge my acct correctly for 10 months with no satisfaction.

The lady I talked to today asked if I would like to take the survey; management listens to the surveys and cares to correct problems. I told her I had taken the survey several times and all it asks is how was your agents attitude and was he/she able to fix your problem never what is the problem. I also told her that Centrals mortgage calculator stinks and cannot calculate if you should wish to make additional payments.

Alaska USA your new Mortgage Subservice Partner sucks.  

5

Lost This Customer

Posted by: Raven | Jun 8, 2016

Prior to visiting my local branch, I called to confirm that they could notorize some paperwork using a power of attorney and I was told as long as "I" was a member. I got to the bank and first the teller had to call and find out if she could notorize the paperwork. 15min later the answer was yes. Then she said she couldn't do it because the person (my elderly mother) was not a member as the paperwork required both our signatures and for her's I utilized my legal POA. Now my mom has no bank accounts because she is dependant on me. This bank lost me over this. 8yrs as a customer, 4 car loans, and they forgot that "I" was their customer.

6
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Health
B

Data as of Q1 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #5913
Year Chartered1948
Employees1871
Primary Regulator
Profit Margin
Return on Assets - YTD0.45%
Return on Equity - YTD6.02%
Annual Interest Income$54.9MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$6.80B$6.38B
LoansQ1 2017vs Q1 2016$5.53B$4.90B
DepositsQ1 2017vs Q1 2016$6.19B$5.80B
Equity CapitalQ1 2017vs Q1 2016$502.5MM$437.3MM
Loan Loss AllowanceQ1 2017vs Q1 2016$39.9MM$34.4MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$59.3MM$49.8MM
Real Estate OwnedQ1 2017vs Q1 2016$5.6MM$8.2MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Alaska USA Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$50k*-Health Savings Account (HSA)
OTHER TIERS: 0.15% → $50 - $1k | 0.25% → $1k - $10k | 0.35% → $10k - $50k
0.20%$10k-Premium Savings
0.20%$50-IRA
0.20%$50-Roth IRA
0.20%$10k-Business Premium Savings
0.20%$50-SEP IRA
0.10%$50-Share Savings
0.10%$50-Business Share Savings

Alaska USA Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$100k*-Jumbo Money Market
OTHER TIERS: 0.30% → $50k - $100k
0.35%*$100k*-Business Jumbo Money Market
OTHER TIERS: 0.30% → $50k - $100k
0.25%*$25k*-Super Money Market
OTHER TIERS: 0.20% → $10k - $25k
0.25%*$25k*-Business Super Money Market
OTHER TIERS: 0.20% → $10k - $25k
0.15%$2,500-Money Market
0.15%$2,500-Business Money Market

Alaska USA Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$100k*-Business Checking
OTHER TIERS: 0.05% → $1k - $50k | 0.10% → $50k - $100k
0.05%$1k-Investor Checking

Alaska USA Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.20%*$250k*-60 Months CD
OTHER TIERS: 2.06% → $500 - $10k | 2.10% → $10k - $100k | 2.15% → $100k - $250k
2.01%*$250k*-48 - 59 Months CD
OTHER TIERS: 1.81% → $500 - $10k | 1.86% → $10k - $100k | 1.96% → $100k - $250k
1.96%*$250k*-60 Months Business CD
OTHER TIERS: 1.79% → $500 - $10k | 1.85% → $10k - $100k | 1.90% → $100k - $250k
1.86%*$250k*-36 - 47 Months CD
OTHER TIERS: 1.65% → $500 - $10k | 1.70% → $10k - $100k | 1.80% → $100k - $250k
1.75%*$250k*-48 - 59 Months Business CD
OTHER TIERS: 1.55% → $500 - $10k | 1.60% → $10k - $100k | 1.70% → $100k - $250k
1.60%*$250k*-36 - 47 Months Business CD
OTHER TIERS: 1.40% → $500 - $10k | 1.45% → $10k - $100k | 1.55% → $100k - $250k
1.50%*$250k*-24 - 35 Months CD
OTHER TIERS: 1.35% → $500 - $10k | 1.40% → $10k - $100k | 1.45% → $100k - $250k
1.25%*$250k*-24 - 35 Months Business CD
OTHER TIERS: 1.10% → $500 - $10k | 1.15% → $10k - $100k | 1.20% → $100k - $250k
1.20%*$250k*-18 - 23 Months CD
OTHER TIERS: 1.05% → $500 - $10k | 1.10% → $10k - $100k | 1.15% → $100k - $250k
0.95%*$250k*-12 - 17 Months CD
OTHER TIERS: 0.80% → $500 - $10k | 0.85% → $10k - $100k | 0.90% → $100k - $250k
0.95%*$250k*-18 - 23 Months Business CD
OTHER TIERS: 0.80% → $500 - $10k | 0.85% → $10k - $100k | 0.90% → $100k - $250k
0.55%$500-12 - 17 Months Business CD
0.50%$500-9 - 11 Months CD
0.50%$500-9 - 11 Months Business CD
0.40%$500-6 - 8 Months CD
0.40%$500-6 - 8 Months Business CD
0.30%$500-3 - 5 Months CD
0.30%$500-3 - 5 Months Business CD
0.20%$500-1 - 2 Months CD
0.20%$500-1 - 2 Months Business CD

Alaska USA Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.20%*$250k*-60 Months Tax-Deferred IRA
OTHER TIERS: 2.06% → $500 - $10k | 2.10% → $10k - $100k | 2.15% → $100k - $250k
2.01%*$250k*-48 - 59 Months Tax-Deferred IRA
OTHER TIERS: 1.81% → $500 - $10k | 1.86% → $10k - $100k | 1.96% → $100k - $250k
1.86%*$250k*-36 - 47 Months Tax-Deferred IRA
OTHER TIERS: 1.65% → $500 - $10k | 1.70% → $10k - $100k | 1.80% → $100k - $250k
1.50%*$250k*-24 - 35 Months Tax-Deferred IRA
OTHER TIERS: 1.35% → $500 - $10k | 1.40% → $10k - $100k | 1.45% → $100k - $250k
1.20%*$250k*-18 - 23 Months Tax-Deferred IRA
OTHER TIERS: 1.05% → $500 - $10k | 1.10% → $10k - $100k | 1.15% → $100k - $250k
0.95%*$250k*-12 - 17 Months Tax-Deferred IRA
OTHER TIERS: 0.80% → $500 - $10k | 0.85% → $10k - $100k | 0.90% → $100k - $250k
0.50%$500-9 - 11 Months Tax-Deferred IRA
0.40%$500-6 - 8 Months Tax-Deferred IRA
0.30%$500-3 - 5 Months Tax-Deferred IRA
0.20%$500-1 - 2 Months Tax-Deferred IRA
Locations

Alaska USA Federal Credit Union has 86 locations. Click to view all Alaska USA Federal Credit Union locations.