Alaska USA Federal Credit Union is headquartered in Anchorage and is the largest credit union in the state of Alaska. It is also the 18th largest credit union in the nation. It was established in 1948 and as of September of 2021, it had grown to 1,893 employees and 712,075 members at 56 locations. Alaska USA Federal Credit Union has a B+ health rating.
Field of Membership Restrictions
AlaskaUSA Federal Credit Union offers membership to anyone who lives in the state of Alaska; lives, works, worships or attends school in San Bernardino County, California; Maricopa County, Arizona or anywhere in the state of Washington.
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Very Pleased With Alaskausa
I've had an account for years. Just miles away from my home, several times they've had among the highest CD rates in the nation. I have been very pleased with their efficient, friendly, helpful customer service.
My savings account at Alaska Fed Credit Union
I have been a customer of Alaska Federal Credit Union Bank for over 5 years. The service is great and convenient, since I have a Navy Federal Credit Union ATM close to where I live in Coronado. I can make regular deposits and an occasional withdrawal when needed without having to drive long distances to a Bank or ATM. When I decided to purchase a vehicle I used their services due to their lowest interest rate. Overall I am very pleased to have Alaska FCU as my Savings Bank.
Lost This Customer
Prior to visiting my local branch, I called to confirm that they could notorize some paperwork using a power of attorney and I was told as long as "I" was a member. I got to the bank and first the teller had to call and find out if she could notorize the paperwork. 15min later the answer was yes. Then she said she couldn't do it because the person (my elderly mother) was not a member as the paperwork required both our signatures and for her's I utilized my legal POA. Now my mom has no bank accounts because she is dependant on me. This bank lost me over this. 8yrs as a customer, 4 car loans, and they forgot that "I" was their customer.
Alaska USA Is Superb CU
I have been banking with Alaska since 2011 when they financed my car loan. I also bank with US Bank (just okay). Alaska has low fees, no monthly checking account fee cause I have direct deposit. I have a very low interest rate credit card. Customer Service is fantastic and they are friendly and always eager to help. I am dumping US Bank and plan to keep Alaska USA. Their website is easy to navigate. I would say that mobile app needs some updating. Not sure why the negative reviews as I don't feel that way. I keep a good amount in my savings to cover expenses in checking when I am low that month.
Data as of Q3 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 5913 |
| Year Chartered | 1948 |
| Employees | 1893 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.09% |
| Return on Equity - YTD | 13.23% |
| Annual Interest Income | $242.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2021vs Q3 2020 | $10.59B$9.53B |
| Loans | Q3 2021vs Q3 2020 | $8.38B$6.73B |
| Deposits | Q3 2021vs Q3 2020 | $9.58B$8.64B |
| Equity Capital | Q3 2021vs Q3 2020 | $863.5MM$747.9MM |
| Loan Loss Allowance | Q3 2021vs Q3 2020 | $50.9MM$55.1MM |
| Unbacked Noncurrent Loans | Q3 2021vs Q3 2020 | $61.7MM$65.0MM |
| Real Estate Owned | Q3 2021vs Q3 2020 | $2.1MM$3.4MM |
