Alta Vista Credit Union is headquartered in REDLANDS and is the 122nd largest credit union in the state of California. It is also the 1,153rd largest credit union in the nation. It was established in 1943 and as of September of 2020, it had grown to 31 employees and 13,839 members at 2 locations. Alta Vista Credit Union has a B+ health rating.
Field of Membership Restrictions
Alta Vista Credit Union is open to anyone who lives, works, or worships in the California counties of San Bernardino or Riverside. Immediate family members of eligible individuals also qualify to join, as do Federal employees, active duty members and veterans of the U.S. Armed Forces, and employees of several SEGs.
See current membership details
Pick A Credit Union With Breadth Or Depth
This one is no help outside of its one city. If you can't return to its main branch for deposits and assistance, you're on your own.
EWP Is Pretty Bad
If I'm reading their website properly, it looks like the EWP for CDs over 2 years is 100% of the dividends that would have been earned if the amount withdrawn was kept to maturity! That means depending on when you withdrew the money you could actually lose principal! What a deal!
EXCESSIVE UNWARRANTED NSF FEES
My husband and I have been with this bank since 2008 and have had HORRIBLE experiences. We believe that they are utilizing a hidden internal system in efforts to maximize the number of overdraft and NSF fees charges to our account as well as other customer's accounts. I believe that they are deceptively charging numerous overdraft and NSF fees although there are deposits pending beforehand electronically at the same time. Despite being with them since 2008, they have literally bounced every single check that resulted as a overdraft even though the check may have been as low as $20.00. Alta Vista Credit Union initially had over 6 branch locations whereas they are now down to only 2 branches. June 2013 they withdrew from the Credit Union sister branch network whereas customers are no longer able to make deposits or handle any financial business with (sister branch) credit unions. Recently a local police officer came to our home to take a related report we tried to file and informed us on the "DL" that they receive immense complaints and reports about Alta Vista CU. I believe that they have profited immensely from the alleged illegal fees in which they charged us and other customer's. It seems as if they are rigging the NSF charges to benefit them the most, instead of allowing items to clear independently they are making money by bouncing multiple smaller transactions for that day. I would love insight from others that are experiencing the same issues and maybe a recommendation of another good bank to resort to my e-mail is [email protected]
This Bank Fails!
I received one dollar bills out of an ATM and it's been over a month, and this bank has failed to fix the problem and give me my money back.
Poor customer service on this topic. Friendly faces that hurry me out of their office and banking skills worse than me (I have basically none).
I do not recommend this bank to anyone.
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 64531 |
| Year Chartered | 1943 |
| Employees | 31 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.45% |
| Return on Equity - YTD | 6.11% |
| Annual Interest Income | $5.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $202.5MM$174.0MM |
| Loans | Q3 2020vs Q3 2019 | $114.8MM$139.1MM |
| Deposits | Q3 2020vs Q3 2019 | $186.2MM$157.8MM |
| Equity Capital | Q3 2020vs Q3 2019 | $14.8MM$13.9MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $1.2MM$2.0MM |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $1.2MM$1.4MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $0$0 |