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Alta Vista Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
1.66%5-year CD60 Month Share Certificates
0.45%1-year CD12 Month Share Certificates
0.10%SavingsRegular Savings

Overview / Commentary
909-809-3838
1425 W Lugonia Ave
Redlands, CA 92374

Alta Vista Credit Union is headquartered in REDLANDS and is the 130th largest credit union in the state of California. It is also the 1,250th largest credit union in the nation. It was established in 1943 and as of June of 2016, it had grown to 38 employees and 13,086 members at 2 locations. Alta Vista Credit Union has an A health rating.

Field of Membership Restrictions

Alta Vista CU is open to anyone who holds residence, works, or attends church in the California Counties of San Bernardino or Riverside and their family members, federal employees, active duty, retired, or veterans of the Armed Forces; including Coast Guard, reserve, and the National Guard, or be employed at any of the CU-affiliated SEG's.
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Reviews (3)

Pick A Credit Union With Breadth Or Depth

Posted by: gautier | Aug 1, 2013

This one is no help outside of its one city. If you can't return to its main branch for deposits and assistance, you're on your own.

EXCESSIVE UNWARRANTED NSF FEES

My husband and I have been with this bank since 2008 and have had HORRIBLE experiences.  We believe that they are utilizing a hidden internal system in efforts to maximize the number of overdraft and NSF fees charges to our account as well as other customer's accounts. I believe that they are deceptively charging numerous overdraft and NSF fees although there are deposits pending beforehand electronically at the same time.  Despite being with them since 2008, they have literally bounced every single check that resulted as a overdraft even though the check may have been as low as $20.00.  Alta Vista Credit Union initially had over 6 branch locations whereas they are now down to only 2 branches.  June 2013 they withdrew from the Credit Union sister branch network whereas customers are no longer able to make deposits or handle any financial business with (sister branch) credit unions.  Recently a local police officer came to our home to take a related report we tried to file and informed us on the "DL" that they receive immense complaints and reports about Alta Vista CU.  I believe that they have profited immensely from the alleged illegal fees in which they charged us and other customer's.  It seems as if they are rigging the NSF charges to benefit  them the most, instead of allowing items to clear independently they are making money by bouncing multiple smaller transactions for that day.  I would love insight from others that are experiencing the same issues and maybe a recommendation of another good bank to resort to my e-mail is heavenkisses18@hotmail.com.

This Bank Fails!

Posted by: Anonymous | Mar 27, 2011

I received one dollar bills out of an ATM and it's been over a month, and this bank has failed to fix the problem and give me my money back.

Poor customer service on this topic. Friendly faces that hurry me out of their office and banking skills worse than me (I have basically none).

I do not recommend this bank to anyone.



Health
A

Health Grade Components

Overall
NCUA #64531
Year Chartered1943
Employees38
Primary Regulator
Profit Margin
Return on Assets - YTD0.52%
Return on Equity - YTD6.25%
Annual Interest Income$2.6MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$143.3MM$137.5MM
LoansQ2 2016vs Q2 2015$91.0MM$68.4MM
DepositsQ2 2016vs Q2 2015$130.3MM$124.7MM
Equity CapitalQ2 2016vs Q2 2015$12.0MM$11.6MM
Loan Loss AllowanceQ2 2016vs Q2 2015$684.00K$433.00K
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$120.00K$216.00K
Real Estate OwnedQ2 2016vs Q2 2015$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Alta Vista Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Alta Vista Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%$25-Regular Savings
0.10%$25-Next Generation Savings
0.10%$25-Vista Savers Savings
0.10%--Holiday Club Account

Alta Vista Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%$20k-Platinum Money Markets
0.20%*$20k*-Premier Money Markets
OTHER TIERS: 0.15% $2k - $20k

Alta Vista Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$2,500-Platinum Checking

Alta Vista Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.66%$1k-60 Month Share Certificates
1.11%$1k-36 Month Share Certificates
0.75%$1k-24 Month Share Certificates
0.75%$250-24 Month Youth Share Certificates
0.55%$1k-18 Month Share Certificates
0.45%$1k-12 Month Share Certificates
0.45%$250-12 Month Youth Share Certificates
0.35%$1k-6 Month Share Certificates
0.35%$250-6 Month Youth Share Certificates

Alta Vista Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.66%$1k-60 Month IRA Share Certificates
1.11%$1k-36 Month IRA Share Certificates
0.75%$1k-24 Month IRA Share Certificates
0.55%$1k-18 Month IRA Share Certificates
0.45%$1k-12 Month IRA Share Certificates
0.35%$1k-6 Month IRA Share Certificates
Locations


Alta Vista Credit Union Locations
Branch Office1425 W LUGONIA AVEREDLANDS, CA 92374
Branch Office2025 N RIVERSIDE AVERIALTO, CA 92377