Alta Vista Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.00%	5-year CD	60 Month Share Certificates 2.35% - Synchrony Bank 60 Month CD
0.80%	1-year CD	12 Month Share Certificates 1.35% - Ally Bank High Yield 12-Month CD
0.15%	Savings	Regular Savings 1.20% - Goldman Sachs Bank USA Online Savings

View all Alta Vista Credit Union rates »

Overview / Commentary

www.altavistacu.org

909-809-3838

1425 W Lugonia Ave
Redlands, CA 92374

Alta Vista Credit Union is headquartered in REDLANDS and is the 128^th largest credit union in the state of California. It is also the 1,183^rd largest credit union in the nation. It was established in 1943 and as of March of 2017, it had grown to 42 employees and 13,941 members at 2 locations. Alta Vista Credit Union has an A health rating.

Field of Membership Restrictions

Alta Vista CU is open to anyone who holds residence, works, or attends church in the California Counties of San Bernardino or Riverside and their family members, federal employees, active duty, retired, or veterans of the Armed Forces; including Coast Guard, reserve, and the National Guard, or be employed at any of the CU-affiliated SEG's.
See current membership details

Pick A Credit Union With Breadth Or Depth

Posted by: gautier | Aug 1, 2013

This one is no help outside of its one city. If you can't return to its main branch for deposits and assistance, you're on your own.

4

EWP Is Pretty Bad

Posted by: Inflation_Hawk | Apr 7, 2017

If I'm reading their website properly, it looks like the EWP for CDs over 2 years is 100% of the dividends that would have been earned if the amount withdrawn was kept to maturity! That means depending on when you withdrew the money you could actually lose principal! What a deal!

Comment

1

EXCESSIVE UNWARRANTED NSF FEES

Posted by: heavenkisses18 | Aug 20, 2013

My husband and I have been with this bank since 2008 and have had HORRIBLE experiences. We believe that they are utilizing a hidden internal system in efforts to maximize the number of overdraft and NSF fees charges to our account as well as other customer's accounts. I believe that they are deceptively charging numerous overdraft and NSF fees although there are deposits pending beforehand electronically at the same time. Despite being with them since 2008, they have literally bounced every single check that resulted as a overdraft even though the check may have been as low as $20.00. Alta Vista Credit Union initially had over 6 branch locations whereas they are now down to only 2 branches. June 2013 they withdrew from the Credit Union sister branch network whereas customers are no longer able to make deposits or handle any financial business with (sister branch) credit unions. Recently a local police officer came to our home to take a related report we tried to file and informed us on the "DL" that they receive immense complaints and reports about Alta Vista CU. I believe that they have profited immensely from the alleged illegal fees in which they charged us and other customer's. It seems as if they are rigging the NSF charges to benefit them the most, instead of allowing items to clear independently they are making money by bouncing multiple smaller transactions for that day. I would love insight from others that are experiencing the same issues and maybe a recommendation of another good bank to resort to my e-mail is heavenkisses18@hotmail.com.

Comment

1

This Bank Fails!

Posted by: Anonymous | Mar 27, 2011

I received one dollar bills out of an ATM and it's been over a month, and this bank has failed to fix the problem and give me my money back.

Poor customer service on this topic. Friendly faces that hurry me out of their office and banking skills worse than me (I have basically none).

I do not recommend this bank to anyone.

Comment

2

Health

A

Data as of Q1 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #	64531
Year Chartered	1943
Employees	42
Primary Regulator

Profit Margin
Return on Assets - YTD	0.59%
Return on Equity - YTD	7.53%
Annual Interest Income	$1.6MM

Assets and Liabilities
Assets	Q1 2017vs Q1 2016	$162.0MM$144.6MM
Loans	Q1 2017vs Q1 2016	$112.7MM$83.7MM
Deposits	Q1 2017vs Q1 2016	$148.3MM$131.5MM
Equity Capital	Q1 2017vs Q1 2016	$12.2MM$11.8MM
Loan Loss Allowance	Q1 2017vs Q1 2016	$1.0MM$608.00K
Unbacked Noncurrent Loans	Q1 2017vs Q1 2016	$384.00K$37.00K
Real Estate Owned	Q1 2017vs Q1 2016	$0$0

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