Altaone Federal Credit Union

Overview / Commentary
701 S China Lake Blvd
Ridgecrest, CA 93555

Altaone Federal Credit Union is headquartered in Ridgecrest and is the 73rd largest credit union in the state of California. It is also the 513th largest credit union in the nation. It was established in 1947 and as of September of 2023, it had grown to 171 employees and 56,211 members at 13 locations. Altaone Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership is open to those who live, work, worship, volunteer or attend school in Kern, Inyo, Mono County or selected communities in northern San Bernardino County. Membership is also open to immediate family of existing members.
See current membership details

Reviews (2)

One of the best!

Posted by: |

I banked with AltaOne when I lived in the desert. They were the first credit union I have ever banked with and they were a good introduction to the experience. My direct deposits always came in the same day and I didn't have to pay a service fee. The bank was always quiet and the tellers were super helpful. They remembered me when I would come in and always offered help when I needed it. They would call me if there were any issues with my account and made me feel comfortable that my money was safe. They offer different services like loans, safety deposit boxed etc. I enjoyed my experience with AltaOne and will probably open another account with them in the near future. Highly recommended to anyone looking for a bank.

Would not recommend

I had a savings account with this institution for several years. The local branch is friendly and I had no issues with the customer service. However the online banking was a big problem for me. I tried several times to set up an online account even spending 30 minutes inside the branch itself trying to set it up. I had issues every time and finally gave up. The problem got worse as they began charging $2.00 for each statement they sent. I wanted to opt out of the physical statement to avoid this fee but guess what? YOU CAN ONLY OPT OUT THROUGH YOUR ONLINE ACCOUNT. You CANNOT tell a local teller to opt out for you nor can a phone representative help you with this either. Each month for months I lost $2.00 out of my account because I could NOT opt out since I had so much trouble trying to make an online account. This finally lead me to close my account out of frustration and I will never bank with them again.


Health Grade Components

NCUA #5612
Year Chartered1947
Primary Regulator
Profit Margin
Return on Assets - YTD0.16%
Return on Equity - YTD2.61%
Annual Interest Income$24.8MM
Assets and Liabilities
AssetsQ3 2023vs Q3 2022$821.2MM$793.5MM
LoansQ3 2023vs Q3 2022$624.5MM$591.3MM
DepositsQ3 2023vs Q3 2022$767.6MM$726.5MM
Equity CapitalQ3 2023vs Q3 2022$50.6MM$52.1MM
Loan Loss AllowanceQ3 2023vs Q3 2022$9.8MM$5.5MM
Unbacked Noncurrent LoansQ3 2023vs Q3 2022$2.6MM$2.1MM
Real Estate OwnedQ3 2023vs Q3 2022$103K$160K

Rates for Altaone Federal Credit Union are currently being reviewed.



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