I lost my son recently and went through a period of financial difficulty due to the expenses involved. I called BB&T when I got an overdraft notice. Not only did they listen, they removed the charges and pushed my mortgage payment ahead. The people I talked to were genuine and went out of their way to help. I will always be their customer
I highly appreciate the services offered by BBT. It doesn't make sense anymore to have a physical banking location. There are no fees, no minimum balances to maintain, and I find their customer service to be exceptional. There were fraudulent charges on my account and customer service took care of the issue. I expected to be on the phone forever, but they took care of the problem quickly.
I don't know what kind of people feel good about taking over 500 dollars from a college student....Went no more than 10 dollars overdraft and ended up paying over 500!! I had hundreds in my savings at the time and because my dad (who set up my account when I was 15) "opted out" I was charged 36, 72 and even 144 dollar repeated fees. I went to the bank in person to settle it and they REFUSED to give me money back.
We do not have health information for BB&T, because it is no longer an operational bank.
Sorry, we do not have rate data for BB&T.
Sorry, but we do not have location data for BB&T. Its headquarters is located at 200 W 2nd St - Winston Salem, NC 27101