Overview / Commentary
200 W 2nd St
Winston Salem, NC 27101

BB&T is a large regional bank based in Winston-Salem, North Carolina. Some accounts can be opened online, but the bank typically restricts new accounts to people who reside within its footprint which includes North Carolina, South Carolina, Virginia, Maryland, West Virginia, Kentucky, Tennessee, Georgia, Florida, Alabama, Indiana, Texas, and Washington, D.C.

BB&T is one of North Carolina’s largest banks and is publicly traded on the New York Stock Exchange (Symbol:BBT). The bank’s acronym stands for Branch Banking & Trust Company, and it offers a range of commercial and personal banking products along with investment banking and insurance services.

On its personal banking side, BB&T offers checking, savings, money market, and Certificate of Deposit (CD) accounts, as well as credit cards and convenient online services. All of the bank’s checking accounts come with free BB&T ATM withdrawals, bill payment, and 24/7 telephone automated inquiries. Only its student checking account comes with no monthly maintenance fee, but the other options offer ways to have the fee waived each month. Another checking account option includes identity protection services and that means quarterly credit reports and a limited amount of insurance. Several of BB&T’s checking accounts have been recognized on DepositAccounts.com.

Savings accounts are available and feature a popular basic account with no balance requirements or monthly fees, and a college savings account that functions as a 529 plan. The bank also offers a health savings account to help consumers potentially save on healthcare expenses. Money market accounts offered by BB&T have a large minimum balance requirement and pay higher interest rates to higher balance levels. Certificates of Deposit (CDs) range in term lengths from 7 days to 60 months and include both a home and college directed account. The home and college CD accounts offer a customized approach to saving for a house or an education. BB&T investment services provide guidance on and access to investment products like mutual funds, annuities, and stocks.

BB&T online banking provides customers with a Internet platform on which to manage their accounts. Bill payment, fund transfers, and financial management software integration are all features of this free web-based system. Mobile banking is also available and makes it convenient and easy to bank by text or mobile apps designed for select smartphone and tablet devices.

BB&T is more than 140 years old and was originally established by Alpheus Branch and Thomas Hadley in 1872. The bank is a subsidiary of BB&T Corporation, a bank holding company and is currently headquartered in Winston-Salem, North Carolina. The bank briefly accepted the U.S. Treasury’s TARP money in 2008 before repurchasing its shares the following year.

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$200 Checking Promotion - 9/1/2018

$200 bonus for opening a "Bright Banking"* checking account and either adding two direct deposits (min. $100 ea) or three online bill-pay transactions (min $25 ea) within 75 days. Enter code AUHFZ at bbt.com/brightD. Tested/verified in NC. Expires 10/24/2018. Coupon flyer: https://freworld.info/campaigns/random/bbt-10-2018.png. (*For Bright Banking account avoid the $12 monthly fee with average balance $1500 or more, or direct deposits totaling $500 or more.)

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Local Bank has a heart

Posted by: Kzin | Oct 28, 2016

I lost my son recently and went through a period of financial difficulty due to the expenses involved. I called BB&T when I got an overdraft notice. Not only did they listen, they removed the charges and pushed my mortgage payment ahead. The people I talked to were genuine and went out of their way to help. I will always be their customer

Satisfied with online bank

I highly appreciate the services offered by BBT. It doesn't make sense anymore to have a physical banking location. There are no fees, no minimum balances to maintain, and I find their customer service to be exceptional. There were fraudulent charges on my account and customer service took care of the issue. I expected to be on the phone forever, but they took care of the problem quickly.

Decent But Getting Worse.

The local branches have great friendly service and are very helpful.
However BBT Corporate is getting worse. I'm constantly having problems with my online and mobile banking. When I call customer service they are.
I was with Susquhanna bank before they were bought by Bb&t.
The account minimums BBT requires are ridiculous.
I wish I could rate this bank higher then 2 stars, but this is a mobile world and it seems like they are not a mobile friendly bank.

Bad Bad Bad Bank

Posted by: JamieF | Jan 12, 2019

Do not open an account with BB&T, it is a predatory bank that goes out of its way to charge its customers as many fees as it can. They still do thing that most other major banks have stopped doing due to major complaints and legal action. Here are a few examples of the shady practices they use.

They post Charges to your account before they post cash deposits. What this means is if you deposit $100.00 in cash on the same day a Debit come through, they will post the debit first then the deposit so if the debit causes your account to go negative, they can charge you a $36.00 overdraft fee.

They post item largest to smallest. What that means is if you have 5 items that post on the same day and you have enough to cover 4 items, they will post the largest items first, so they can bounce as many items as possible, so they can charge multiple $36.00 overdraft fees.

They Put Transfer from places like Zelle or eBay under pending so they can post the debits you have first and then charge the $36.00 overdraft fee even thought the money was transferred in the account before the debit shows.

They do show accurate up to date information on charges made with your debit card to get you to overdraft, so they can charge $36.00 fee

They charge $36.00 for every Overdraft, this is one of the highest fees from any bank.

They pretend to give you a personal banker at the branch, mine is Jennifer Allen. Unfortunately, you will only get form letter responses from your personal banker if they even bother to respond at all, even under the threat of leaving a negative review. They simply don’t care.

They have an Email to contact the CEO. You will only receive a form letter response from the same form letter response you received from your personal banker verbatim.

I am extremely sorry that I moved my money to this bank, I hate writing negative reviews of anyone, but after over twelve months of being issues, with no resolutions I feel as if I have no choice.



Health Grade Components

FDIC Certificate #9846
Year Established1872
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.5%
Return on Equity - YTD11.63%
Annual Interest Income$5.45B
Assets and Liabilities
AssetsQ3 2018vs Q3 2017$216.1B$214.8B
LoansQ3 2018vs Q3 2017$141.3B$138.7B
DepositsQ3 2018vs Q3 2017$160.9B$162B
Equity CapitalQ3 2018vs Q3 2017$28.07B$27.95B
Loan Loss AllowanceQ3 2018vs Q3 2017$1.27B$1.21B
Unbacked Noncurrent LoansQ3 2018vs Q3 2017$544.0MM$650.0MM
Real Estate OwnedQ3 2018vs Q3 2017$66.0MM$67.0MM
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Always verify rates and promotions with the bank or credit union. We are not BB&T; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

BB&T Savings Account Rates

0.03%--BB&T eSavings
0.01%--Business Money Rate Savings
0.01%$1k$500kPublic Fund Money Rate Savings

BB&T Money Market Rates

1.40%*$1m*-High Performance Money Market
OTHER TIERS: 0.01% Up to $10k | 0.50% $10k - $25k | 1.00% $25k - $50k | 1.20% $50k - $100k | 1.35% $100k - $1m
0.02%*$10k*-Business Investor’s Deposit Account
OTHER TIERS: 0.01% Up to $10k
0.02%*$10k*-Investor's Deposit Account
OTHER TIERS: 0.01% Up to $10k

BB&T Checking Account Rates

0.01%--Elite Gold

BB&T CD Rates

BB&T offers various certificates of deposit including regular fixed-rate CDs with terms up to 60 months, add-on CDs which allow for limited add-on deposits and a Can't Lose CD which provides for both limited add-on deposits and a limited penalty-free early withdrawal. Rates are not listed on BB&T's website, and they can vary based on location. Contact BB&T for the latest CD rates.

2.35%-$100k23 Month CD Special
2.25%$1k$100k11 Month CD Special
0.75%$1k$100k48 Month Stepped Rate CD - Year 4
0.55%$1k$100k48 Month Stepped Rate CD - Year 3
0.40%$1k$100k48 Month Stepped Rate CD - Year 2
0.30%$1k$100k48 Month Stepped Rate CD - Year 1
0.30%$1k$100k36 Month CD
0.30%$1k$100k42 Month CD
0.30%$1k$100k48 Month CD
0.30%$1k$100k60 Month CD
0.25%$1k$100k30 Month Can't Lose CD
0.20%$1k$100k24 Month CD
0.20%$1k$100k30 Month CD
0.15%$1k$100k18 Month CD
0.10%$1k$100k270 Day CD
0.10%$1k$100k360 Day CD
0.05%$1k$100k180 Day CD
0.03%$1k$100k90 Day CD
0.03%$1k$100k120 Day CD
0.03%$1k$100k150 Day CD
0.02%$2.5k-30 Day CD
0.02%$1k$100k60 Day CD
0.01%$2.5k$100k7 Day CD


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