Overview / Commentary
404-814-8114
3490 Piedmont Road Ne
Atlanta, GA 30305

Fidelity Bank (Atlanta, GA) is headquartered in Atlanta and is the 7th largest bank in the state of Georgia. It is also the 235th largest bank in the nation. It was established in 1974 and as of December of 2018, it had grown to 1,407 employees at 70 locations. Fidelity Bank (Atlanta, GA)'s CD rates are 78% higher than the national average, and it has an A health rating.

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Great Bank

I HAVE HAD THIS ACCOUNT FOR OVER 8 YEARS AND HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THEM.  FANTASIC SERVICE THEY LOOK OUT FOR YOU. ANY LARGE SUSPICIOUS TRANSACTION THEY CONFIRM WITH YOU BY PHONE.  HAD INTERNET TAX SERVICE TRYING TO TAKE MONEY FROM MY ACCOUNT FIDELITY GOT MY MONEY BACK, TO MY ACCOUNT SAME DAY.

THEY ARE RESONABLE WITH THERE RATES (FREE CHECKING) HAVE GREAT CUSTOMER SERVICE.

ARRIVED IN GA 8 YEARS AGO STARTING NEW JOB HAD PAYROLL CHECKS THEY GOT ME ACCOUNT IMMEDIATELY AND CASH WAS ABLE TO TRAVEL SAME DAY (MARY EDWARDS YOU ROCK GO FIDELITY).

FIDELITY THEY HAVE YOUR BACK.

No Longer Competitive

Posted by: garyh1961 | Feb 17, 2019

This use to be a bank which wanted your deposits. Seems thats not so anymore. There is a buyout going on at moment. So will not compete at all. Even said other banks pay more. They are correct across the street at wells fargo rates are double on current cds.

Very disappointed with the merger. All customer service out the window

Customer Service On Phone

Posted by: Ahperry1 | Oct 5, 2017

After receiving a bank statement and determining debit transactions had been made on a wrong account I called and was routed to the corporate office branch and told they could transfer the money back over the phone. Additionally, they had taken a monthly fee on what I thought was a free account.
The gentleman I was transferred to was very rude and defensive- would not return the fee, would not transfer the incorrect withdrawals.
His reply- "you are capable of handling that yourself-you can take care of it yourself at a branch". I replied "it's sounding like you do not want to help me with handling this problem over the phone and I guess Ill need to find someone who is willing".
He said "ok, thank you" and hung up the phone!
I expected better from Fidelity customer service.

Great Bank, Terrible Online & App

Posted by: KatyMc12 | Apr 13, 2017

This is a nice local bank where you can actually talk to a person when you go in. However, if you want to do your banking online or on their app, this bank is terrible. Their online banking and bill pay set up is extremely cumbersome. Even the individuals in the bank and on the phone at customer service seem to have trouble answering questions and getting things to work properly. After the account is set up, the site seems to be prone to having errors and trouble.

In addition to being troublesome, if you have a problem with your online banking after 7pm, then you can't do anything about it until the next business day because they don't have 24 hour customer service.

I really like this bank but they need to catch up to the rest of the modern banks and provide online solutions that work 24 hours a day. Otherwise, they are going to lose a lot of customers.

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Health

Health Grade Components

Overall
FDIC Certificate #21440
Year Established1974
Employees1407
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.97%
Return on Equity - YTD10.42%
Annual Interest Income$181.4MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$4.73B$4.57B
LoansQ4 2018vs Q4 2017$3.89B$3.91B
DepositsQ4 2018vs Q4 2017$3.99B$3.88B
Equity CapitalQ4 2018vs Q4 2017$468.6MM$423.0MM
Loan Loss AllowanceQ4 2018vs Q4 2017$31.2MM$29.8MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$28.6MM$31.7MM
Real Estate OwnedQ4 2018vs Q4 2017$8.3MM$7.6MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Fidelity Bank (Atlanta, GA) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$250k*-Personal Savings
OTHER TIERS: 0.15% Up to $25k | 0.20% $25k - $50k | 0.25% $50k - $250k
0.30%*$250k*-Business Savings
OTHER TIERS: 0.15% Up to $25k | 0.20% $25k - $50k | 0.25% $50k - $250k

Fidelity Bank (Atlanta, GA) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$250k*-Business Money Market
OTHER TIERS: 0.15% Up to $25k | 0.20% $25k - $50k | 0.25% $50k - $250k
0.30%*$250k*-Money Market
OTHER TIERS: 0.15% Up to $25k | 0.20% $25k - $50k | 0.25% $50k - $250k

Fidelity Bank (Atlanta, GA) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%$500$250k24 Month CD Special
2.00%$500$250kBusiness 24 Month CD Special
1.80%$500$250k18 Month CD Special
1.80%$500$250kBusiness 18 Month CD Special
1.60%$500$250k12 Month CD Special
1.60%$500$250kBusiness 12 Month CD Special
1.10%$500-60 - 95 Month CD
1.10%$500-Business 60 - 95 Month CD
1.05%$500-Business 48 - 59 Month CD
1.05%$500-48 - 59 Month CD
1.00%$500-36 - 47 Month CD
1.00%$500-Business 36 - 47 Month CD
1.00%$500$250k6 Month CD Special
1.00%$500$250kBusiness 6 Month CD Special
0.70%$500-24 - 35 Month CD
0.70%$500-Business 24 - 35 Month CD
0.55%$500-18 - 23 Month CD
0.55%$500-Business 18 - 23 Month CD
0.50%$500-12 - 17 Month CD
0.50%$500-Business 12 - 17 Month CD
0.40%$500-181 - 364 Day CD
0.40%$500-Business 181 - 364 Day CD
0.15%$500-32 - 60 Day CD
0.15%$500-61 - 90 Day CD
0.15%$500-91 - 180 Day CD
0.15%$500-Business 32 - 60 Day CD
0.15%$500-Business 61 - 90 Day CD
0.15%$500-Business 91 - 180 Day CD
0.05%$500-7 - 31 Day CD
0.05%$500-Business 7 - 31 Day CD

Fidelity Bank (Atlanta, GA) IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.10%$100-60 - 95 Month IRA
1.05%$100-48 - 59 Month IRA
1.00%$100-36 - 47 Month IRA
0.70%$100-24 - 35 Month IRA
0.55%$100-18 - 23 Month IRA
0.50%$100-12 - 17 Month IRA
0.40%$100-181 - 364 Day IRA
0.15%$100-32 - 60 Day IRA
0.15%$100-61 - 90 Day IRA
0.15%$100-91 - 180 Day IRA
0.05%$100-7 - 31 Day IRA
Locations

Availability



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