Fort Knox Federal Credit Union primarily serves areas of north central Kentucky. However, its field of membership now includes members of American Consumer Council which is free and open to anyone. Credit union membership requires a $10 one-time fee and a minimum $5 balance in the share savings account.
Membership in Fort Knox Federal Credit Union is open to anyone through membership in the American Consumer Council or the Patriot Club. Membership is also open to the following: 1) active duty or retired Military, Reserve, Guard, or civil service employee and their relatives; 2) those who live, work, attend school or worship in Boyle, Breckinridge, Grayson, Hart, Larue, Meade, Nelson or Taylor counties in Kentucky.
See current membership details
Recently I was informed by credit union provider of identity protection my coverage had been cancelled. When I ask the representative with Identity Secure who authorized the cancellation I was told to contact the financial institution where I purchased the service. I contacted the credit union and spoke to a representative regarding the cancellation without my authorization and why the fee for service was still being deducted from my account. The representative would not provide the information I requested. I commend the credit union for refunding the fees, however I believe there is a communication problem between the credit union and identity protection provider.
Had many CD's and accounts here, from 2010 to 2014. Used to be OK...but now, when I tried to open my old account, was told I had to start over. Well, OK, fair enough. I filled in all the blanks on the app, and at the end of that long process, and having entered all the correct ID info....the application stated they couldn't ID me from that...I called and was told a CSR would be in touch with me in 24 to 48 hours. I asked if my app went through, and was told it had. Then, I asked to speak to a CSR now, so we could get moving on opening the CD. No joy. Was told I had to wait for a call. Well, that never happened. A week went by, and rather than go through the brain damage of yet another fruitless phone call, I picked a different CD at a different institution, and got it opened the same day. It was a jumbo, and so Ft Know apparently doesn't care if they get new business or not. Or they are grossly incompetent. Either way....pathetic customer service.
|Return on Assets - YTD||0.69%|
|Return on Equity - YTD||4.59%|
|Annual Interest Income||$56.7MM|
|Assets and Liabilities|
|Assets||Q4 2018vs Q4 2017||$1.55B$1.48B|
|Loans||Q4 2018vs Q4 2017||$1.17B$1.07B|
|Deposits||Q4 2018vs Q4 2017||$1.31B$1.24B|
|Equity Capital||Q4 2018vs Q4 2017||$230.9MM$225.7MM|
|Loan Loss Allowance||Q4 2018vs Q4 2017||$26.8MM$20.5MM|
|Unbacked Noncurrent Loans||Q4 2018vs Q4 2017||$8.2MM$8.9MM|
|Real Estate Owned||Q4 2018vs Q4 2017||$134.00K$226.00K|
Rates for Fort Knox Federal Credit Union are currently being reviewed.