Fort Liberty Federal Credit Union is headquartered in Fort Bragg and is the 11th largest credit union in the state of North Carolina. It is also the 660th largest credit union in the nation. It was established in 1960 and as of June of 2023, it had grown to 74 employees and 40,061 members at 5 locations. Fort Liberty Federal Credit Union's money market rates are 9X the national average, and it has a B+ health rating.
Fort Liberty Federal Credit Union is open to anyone through joining the AUSA (Fort Liberty Chapter). Membership is also available to most individuals who live, work, go to school, worship, businesses or other legal entities in Cumberland, Moore, Harnett, Robeson, Hoke, Lee, or Scotland County of North Carolina. Retired or active-duty military, and immediate family of eligible members are also eligible for the membership.
See current membership details
I absolutely love my membership with the Fort Bragg Federal Credit Union. Their products are designed so that they meet the needs of both our military and civilian citizens and they offer membership to all even if you are not affliated with the military. They have an excellent option for those who are in need of a checking account but have had trouble in the past as well as various types of loans and they even offer automobiles for sale and discounted ticket prices for a well known amusement park in the state and for various consumer services. Customer service is beyond grand; customers are greeted upon both entering and leaving the bank. This is truly a customer and community oriented organization and I would recommend it to everyone.
Overall, my experience using Fort Bragg Federal Credit Union has been fair. Customer service in-person at this credit union has always been excellent; all my questions are answered thoroughly and the tellers are knowledgeable. There are a few things I do have an issue with. One of these is the fact that the credit union is not conveniently located. There are two branches, but they are both a little difficult to get to. The website is also not very comprehensive. I had trouble in the past locating information about my account, including the account number when I first became a member. I was not able to find this even after logging in, and had to call the office. Aside from that, rates and dealings within this institution have always been fair and acceptable to me.
Current member who would have given an overall 5* Rating except for the low certificate and savings rates now being offered. Customer service, locations, and web/mobile access are exceptional.
We applied for an IRA and were made to send over all necessary paperwork, including a $40 fee for joining some military group. We jumped through all their hoops and waited. Not getting a response, we called a few times and were told each time (by different people) that our application is in the system and would be processed shortly.
When our old IRA was about to roll over, and we couldn't wait any longer, we called one last time and this time were told that our application was denied a week ago (the very day we sent it in). We could have used this time to find a different bank but now it's too late.
These people are inept and HUGE time wasters. It wasn't just one employee who had no clue what they were doing, it was all of them. Don't be taken in by the high returns they offer -- you'll regret it.
Love Ft Bragg Credit Union for the most part but truly hate that on any given day they only have 2 tellers - 1 for the drive through and 1 for the front counter open for business. They have the space and they certainly have the NEED. I usually go to the Raeford Rd location and it is a nightmare to get any transactions done because the line inside has 10 people waiting for the 1 measly teller. If that teller is a newby and has a question they have to call the drive through teller over to assist . If you try to go outside to the drive through you're sitting behind 5 vehicles and praying that the inside teller doesn't have a question. This is on a daily basis! Not fair or good service to it's members and certainly not fair for the poor 2 tellers that they are being worked to death with a long line of folks. Forget Fridays..... it's ungodly! Same 2 tellers with twice as many waiting members ! You'll be waiting upwards from 40 -45 mins just to get to the window. PLEASE PLEASE!!!! hire another teller.
| Overall | |
|---|---|
| NCUA # | 13690 |
| Year Chartered | 1960 |
| Employees | 74 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.6% |
| Return on Equity - YTD | 15.33% |
| Annual Interest Income | $10.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $594.6MM$552.3MM |
| Loans | Q2 2023vs Q2 2022 | $429.8MM$366.7MM |
| Deposits | Q2 2023vs Q2 2022 | $484.9MM$489.8MM |
| Equity Capital | Q2 2023vs Q2 2022 | $61.2MM$57.0MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$932.00K |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $3.7MM$1.5MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not Fort Liberty Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.75% | $500 | - | IRA Share Account | ||
| 0.55%* | $150k* | - | Savings Account | ||
| OTHER TIERS: 0.25% → $5+ | 0.40% → $50k - $150k | |||||
| 0.30% | - | - | Holiday Club Account | ||
| 0.30% | $5 | $25k | Skyward Savings Account | ||
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 4.00%* | $2.5k* | $250k | Money Market | ||
| OTHER TIERS: 0.25% → $250k+ | |||||
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 0.15% | $2.5k | - | Secure Checking | |
| 0.05% | $100 | $25k | Skyward Checking Account |
| Fort Liberty Federal Credit Union Locations | ||
|---|---|---|
| Branch Office | 4020 Bastogne Dr | Fort Bragg, NC 28310-0001 |
| Branch Office | 4172 Hefner Dr | Fort Bragg, NC 28310 |
| Branch Office | 6300 Ramsey St | Fayetteville, NC 28311 |
| Branch Office | 7840 Raeford Rd | Fayetteville, NC 28304-6018 |
| Branch Office | 1650 Skibo Rd | Fayetteville, NC 28303 |