Fort Sill National Bank is a full service bank initially established in 1942 for the banking needs of Fort Sill’s military community. Since then it has opened up its product and service offerings to the wider Fort Sill, Oklahoma community.
The bank offers multiple checking accounts to meet various demands, from student to reward to senior checking account options. It has limited savings and money market account offerings and makes available CDs and IRA CDs with term lengths from 30 days to 60 months.
Fort Sill National Bank online banking gives customers an e-banking platform from which to access accounts, transfer money, and pay bills. The online banking package is free initially, but a monthly fee applies for usage after a certain period of time.
Fort Sill National Bank is headquartered in Fort Sill, Oklahoma, and operates branches in multiple states. It has received banking awards from various military branches for its banking services.
They will send you messages if there are charges going above your normal pattern of purchasing. The tellers are friendly and always smiling. I have never had a problem at this bank, this is a real American Bank!!! It has military history and their families what more can you say. Thank you FSNB!!!
This has to be the absolute worst bank I have ever banked with. They have the rudest customer service representatives, their policies are all over the place and they are big believers in giving their customers a hard time. Very unsatisfied with this bank. Been banking with them for almost 2 years now and my over draft protection was taken off my account because of a statement made out of frustration( but no actions on closing the account was made). Haven’t done anything to satisfy this customer for over a year. Very disappointing.
I recently started an account at FSNB located at my local Walmart in Shreveport, LA. My previous bank was through my college, which was convenient at the time, online banking, onsite ATM, direct deposit and cash back rewards. After graduation I found it inconvenient to have to drive an hour away for make withdrawals and having to mail in my deposits, so I switched to FSNB because it was less than 5 minutes away and plus I'm always shopping at Walmart. Setting up my account took longer than expected especially after the clerk misplaced my drivers license, on the upside I was able to get an ATM card immediately, but it had the look of some generic gift card you'd bought off the internet or at the end aisle of a store. Afterwards I would told I'd have access to online banking within 24 hours, and to use my email address and my temporary password to log in. 24 hours later, I couldn't log on, 72 hours later same thing. I pulled out the mounds of literature I was given about my account and online banking but no information on how to log in for the first time, no option to enter your email address, tried my account # no go, social security # no go. Finally I called in to Customer Service and was given instructions on how to log on, logged in, and lets just say the website is far from impressive or user friendly, and its set up in some obsolete text format, with red messages cluttered all over the screen. No option to save information, so you have to constantly re-enter your username and password, and the online bill pay option is just confusing, no explanation as to what the Pay Date is (payment due date, date payment will be made) nothing, no information on how long payments take to reach the payers. I've done online banking for years I assumed all payments that went electronic took 3 days and other took 5, WRONG, it took 10 business days for my payments to reach their payers and although they all read electronic they were mailed paper checks, UGH!!! If the website wasn't bad enough, the ATM at my location is never in service, and the staff there are very unprofessional and ghetto (yes I am too African American) multi-colored weaves and nail polish, fllp flops and excessive jewelry. None of the staff appears as if they ever worked in a bank before or let alone any professional setting, not the sort of thing you'd care to see from a place whom you'd entrust with your hard earned money. Needless to say I'm taking my business elsewhere, I'd be willing to pay some extra fees to be greeted by professional staff, with a working ATM, a more genuine looking bank card and a more user-friendly and updated banking website.
I tried to open an account that was free if you had direct deposit but the teller set the account up on a plan that cost 7.50 per month, I advised that I would waite a week to come back and try again for the correct account, a week later the teller set the account up and had the last name spelled wrong but this was easy to fix and they did issue a new debit card with the correct last name, the day that my first deposit was supposed to be in the bank I could not access the funds due to the system being down..I'm not sure that this instatution is ready for any large scale accounts. I have changed one direct deposit back to my old bank and will check the progress on this bank next month and if problems still exist I will close the account.
|FDIC Certificate #||16416|
|Return on Assets - YTD||4.14%|
|Return on Equity - YTD||26.04%|
|Annual Interest Income||$11.9MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$391.9MM$383.4MM|
|Loans||Q4 2019vs Q4 2018||$154.1MM$147.5MM|
|Deposits||Q4 2019vs Q4 2018||$315.6MM$310.0MM|
|Equity Capital||Q4 2019vs Q4 2018||$63.9MM$58.9MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$3.2MM$3.0MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$135.00K$410.00K|
|Real Estate Owned||Q4 2019vs Q4 2018||$306.00K$906.00K|
Rates for FSNB are currently being reviewed.