Keesler Federal Credit Union


Overview / Commentary
228-385-5500
2602 Pass Rd
Biloxi, MS 39531

Keesler Federal Credit Union is headquartered in Biloxi and is the largest credit union in the state of Mississippi. It is also the 85th largest credit union in the nation. It was established in 1947 and as of September of 2020, it had grown to 725 employees and 264,822 members at 35 locations. Keesler Federal Credit Union's money market rates are 3X the national average, and it boasts an A+ health rating.

Field of Membership Restrictions

Membership in Keesler Federal Credit Union is open to the residents of Alabama, Louisiana, and Mississippi by joining the American Cancer Society Cancer Action Network. Also eligible to join are those who live, work, worship, or attend school in the Mississippi counties of Forrest, Hancock, Harrison, or Pearl River. Those who live, work, worship, or attend school in certain census tracts in Hinds or Jackson Counties (MS), Mobile County (AL), or Orleans or St. Tammany Parishes (LA) also qualify for membership. Military members who can use the services at Keesler Air Force Base or at Royal Air Force Bases in the UK are eligible to join, as are employees of more than 300 Select Employee Groups.
See current membership details

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Keesler Federal Credit Union Jumbo CDs Are Rate Leaders - 2/20/2021

Keesler Credit Union (easy membership in AL, LA, MS) long-term CD ($1k min) and Jumbo CDs ($100k min) offer competitive rates. Also available as IRA CDs.

Keesler Federal Credit Union MMA Promo Still Offering Rate Guarantee - 2/19/2021

Keesler Federal Credit Union (easy membership AL/LA/MS) High Interest Money Market Plus has very competitive tiered rates with a 6-month rate guarantee.

If You Have A HIMMA+ "Maturing" ... - 12/24/2020

If you are lucky enough to be a KFCU member, you likely have the HIMMA+ account. The "+" means you're getting 1% over the regular HIMMA but this "+" is only for six months. My HIMMA+ reached the six month mark today so, with a cringe, I called to see what my options were. What I learned is KFCU takes away the "+" so you go down by 1%. However - you can open a new HIMMA+ as long as you bring in new money. Furthermore, per convo with CSR, it is totally acceptable to pull your funds out of KFCU and immediately put them back thereby creating "new" funds. Of course I asked him "why wouldn't you guys just give clients another six months on the account already open rather than going through the rigamarole?" and he said that is simply the way the account is created. So - the bad news is we have some rigamarole but the VERY GOOD NEWS is that we can quite easily get a new six months on their fabulous HIMMA+ :) Merry Christmas!

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Friendly, Prompt, Professional Customer Service

Joined KFCU via American Cancer Society.
Took a few hours, a few emails and a few calls.
Within 6 hours all done.
Next day wired in $ to open step up CD
Total 24 hours from start to finish
Very impressed with their customer service
Step up CD at 3.20 APY for 30 months is great
Highly recommend

Quickly And Easily Opened 30Mo Step Jumbo

Posted by: |

I found KFCU to be easier than most local CUs to establish and fund accounts. Their online systems worked well and their representatives were reasonably fast to respond.

Joined Jan 21st
Eligibility : selected member of ACS CAN (Rep emailed form and they drafted $10 from my account).
Entered information/uploaded ID
Account was approved within minutes, pending final validation. Representative called next morning and account was funded from my checking account after verification of small deposits and I was given the account number (I did have to ask for the account number)
Wired the $ - No incoming wire fee! (wires received after 4:45 EST are not credited until next business day)
Must have rep set up the Step CD (can't do it on web site); they were quick, professional and hold times were reasonable.

Some confusion over STEP CD max of $250K. Still not sure if this is a real max or if the representative was guiding me to be within NCUA limit. I had 3 POD's on a joint account so not a problem exceeding the limits. Supervisor OK'd. Rep also mentioned LIMIT of 1 STEP CD per account.

Also, they emailed this morning reminding me to hurry and fund CD by Tuesday because rates (could) change on WEDNESDAYs!

edit: since I joined the wording has changed on eligibility to be restrictive to residents only:
"American Cancer Society Cancer Action Network – Residents of Louisiana and Mississippi Only"

Inconsistent CS And Field Of Membership

Posted by: |

TLDR-inconsistent application criteria applied and lost or mis-placed my membership paperwork twice and failed to follow written instructions. Late in 2017, I attempted to join based on my current military service, which is posted on KFCU’s website as a basis for membership. KFCU declined my application b/o an unstated additional requirement that I also needed to live within their geographic area of service. (No mention of any other way I could qualify for membership.) In Aug 2018, KFCU had a 5% CD and there were reports on this website of KFCU allowing membership with no geo restriction as long as you donated to a cancer society/became a member of ACS CAN. So I contributed and joined. When the CD was nearing maturity, I emailed KFCU to confirm receipt of maturity instructions. Initially KFCU confirmed receipt, but then recalled that message and said they did not have my membership application, which I had previously mailed. KFCU also implied that I would have difficulty with my maturing CD if I did not re-supply the documentation. So I sent in a new membership application and had it notarized as instructed. Today my CD matured and it was rolled over at some ridiculous interest rate contrary to my written instructions. My conclusion is that KFCU is not really interested in serving their field of membership, as posted on its website, and adapts it to fit their needs. It’s success with the 5% CD led them to cut corners, fail to document items properly, and overwehlm their CS reps, who are generally very nice and helpful. I blame management for my bad experience and will be filing a complaint with NCUA.

Policies, Procedures, And CS Are POOR

Posted by: |

Keesler is VERY difficult to do business with, even after you have established accounts. Any new CD or product requires NEW ACCOUNT handling as if you have never opened an account with them before.

AND, they continue over and over to demonstrate poor customer service and failed processes to follow instructions. The customer is left to bird-dog the entire process.

They have good rates, but it is NOT WORTH IT at KEESLER. Just please be advised before you try to do business with them.

VIEW MORE REVIEWS

Health
A+

Health Grade Components

Overall
NCUA #5561
Year Chartered1947
Employees725
Primary Regulator
Profit Margin
Return on Assets - YTD0.2%
Return on Equity - YTD1.57%
Annual Interest Income$92.6MM
Assets and Liabilities
AssetsQ3 2020vs Q3 2019$3.54B$2.96B
LoansQ3 2020vs Q3 2019$2.61B$2.41B
DepositsQ3 2020vs Q3 2019$3.05B$2.46B
Equity CapitalQ3 2020vs Q3 2019$437.7MM$419.8MM
Loan Loss AllowanceQ3 2020vs Q3 2019$15.9MM$15.4MM
Unbacked Noncurrent LoansQ3 2020vs Q3 2019$5.4MM$7.8MM
Real Estate OwnedQ3 2020vs Q3 2019$0$260.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Keesler Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Keesler Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%*-$150kKasasa Saver
OTHER TIERS: 0.40% $150k+
0.75%--IRA Savings
0.30%$1-Christmas Savings
0.25%*$5k*-Primary Share Savings
OTHER TIERS: 0.20% $5 - $5k
0.25%*$5k*-Alternative Share Savings
OTHER TIERS: 0.20% Up to $5k

Keesler Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.45%*$100k*-High Interest Money Market Account Plus - New Money
OTHER TIERS: 1.35% $2.5k - $50k | 1.40% $50k - $100k
0.45%*$100k*-High Interest Money Market Account
OTHER TIERS: 0.35% $2.5k - $50k | 0.40% $50k - $100k

Keesler Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%*-$25Kasasa Cash
OTHER TIERS: 0.40% $25k+

Keesler Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.60%$100k-5 Year Jumbo CD
1.50%$1k-5 Year CD
1.35%$100k-4 Year Jumbo CD
1.25%$1k-4 Year CD
1.25%$100k-3 Year Bump Rate Jumbo CD
1.20%$100k-3 Year Jumbo CD
1.15%$1k-3 Year Bump Rate CD
1.11%$100k-30 Month Jumbo Step CD
1.10%$1k-3 Year CD
1.10%$100k-2 Year Jumbo CD
1.05%$25-1 Year FirstStep CD
1.01%$1k-30 Month Step CD
1.00%$1k-2 Year CD
0.95%$1k-19 Month CD
0.95%$100k-18 Month Jumbo CD
0.90%$100k-21 Month Jumbo Step CD
0.85%$1k-18 Month CD
0.85%$100k-1 Year Jumbo CD
0.85%$100k-Business 1 Year Jumbo CD
0.80%$1k-15 Month CD
0.80%$1k-21 Month Step CD
0.75%$1k-1 Year CD
0.75%$1k-Business 1 Year CD
0.60%$100k-9 Month Jumbo CD
0.55%$100k-6 Month Jumbo CD
0.55%$100k-Business 6 Month Jumbo CD
0.50%$1k-9 Month CD
0.50%$100k-3 Month Jumbo CD
0.45%$1k-6 Month CD
0.45%$1k-Business 6 Month CD
0.40%$1k-3 Month CD

Keesler Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.60%$100k-5 Year Jumbo IRA
1.50%$1k-5 Year IRA
1.35%$100k-4 Year Jumbo IRA
1.25%$1k-4 Year IRA
1.25%$100k-3 Year Bump Rate Jumbo IRA
1.20%$100k-3 Year Jumbo IRA
1.15%$1k-3 Year Bump Rate IRA
1.11%$100k-30 Month Jumbo Step IRA
1.10%$1k-3 Year IRA
1.10%$100k-2 Year Jumbo IRA
1.01%$1k-30 Month Step IRA
1.00%$1k-2 Year IRA
0.95%$1k-19 Month IRA
0.95%$100k-18 Month Jumbo IRA
0.90%$100k-21 Month Jumbo Step IRA
0.85%$1k-18 Month IRA
0.85%$100k-1 Year Jumbo IRA
0.80%$1k-15 Month IRA
0.80%$1k-21 Month Step IRA
0.75%$1k-1 Year IRA
0.60%$100k-9 Month Jumbo IRA
0.55%$100k-6 Month Jumbo IRA
0.50%$1k-9 Month IRA
0.50%$100k-3 Month Jumbo
0.45%$1k-6 Month IRA
0.40%$1k-3 Month IRA
Locations

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