Keesler Federal Credit Union


Overview / Commentary
888-533-7537
2602 Pass Rd
Biloxi, MS 39531

Keesler Federal Credit Union is headquartered in Biloxi and is the largest credit union in the state of Mississippi. It is also the 113th largest credit union in the nation. It was established in 1947 and as of March of 2024, it had grown to 795 employees and 321,038 members at 42 locations. Keesler Federal Credit Union's money market rates are 9X the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership in Keesler Federal Credit Union is open to the residents of Alabama, Louisiana, and Mississippi by joining the American Cancer Society Cancer Action Network. Also eligible to join are those who live, work, worship, or attend school in the Mississippi counties of Forrest, Pearl River, Harrison, Hancock, Copiah, Holmes, Lincoln, Madison, Rankin, Simpson, Warren or Yazoo. Those who live, work, worship, or attend school in certain census tracts in Hinds or Jackson Counties (MS), Mobile County (AL), or Jefferson, Orleans, Plaquemines, St. Bernard, St. Charles, St. James, St. John the Baptist and St. Tammany Parishes (LA) also qualify for membership. Military members who can use the services at Keesler Air Force Base or at Royal Air Force Bases in the UK are eligible to join, as are employees of more than 300 Select Employee Groups.
See current membership details

Friendly, Prompt, Professional Customer Service

Joined KFCU via American Cancer Society.
Took a few hours, a few emails and a few calls.
Within 6 hours all done.
Next day wired in $ to open step up CD
Total 24 hours from start to finish
Very impressed with their customer service
Step up CD at 3.20 APY for 30 months is great
Highly recommend

Quickly And Easily Opened 30Mo Step Jumbo

Posted by: |

I found KFCU to be easier than most local CUs to establish and fund accounts. Their online systems worked well and their representatives were reasonably fast to respond.

Joined Jan 21st
Eligibility : selected member of ACS CAN (Rep emailed form and they drafted $10 from my account).
Entered information/uploaded ID
Account was approved within minutes, pending final validation. Representative called next morning and account was funded from my checking account after verification of small deposits and I was given the account number (I did have to ask for the account number)
Wired the $ - No incoming wire fee! (wires received after 4:45 EST are not credited until next business day)
Must have rep set up the Step CD (can't do it on web site); they were quick, professional and hold times were reasonable.

Some confusion over STEP CD max of $250K. Still not sure if this is a real max or if the representative was guiding me to be within NCUA limit. I had 3 POD's on a joint account so not a problem exceeding the limits. Supervisor OK'd. Rep also mentioned LIMIT of 1 STEP CD per account.

Also, they emailed this morning reminding me to hurry and fund CD by Tuesday because rates (could) change on WEDNESDAYs!

edit: since I joined the wording has changed on eligibility to be restrictive to residents only:
"American Cancer Society Cancer Action Network – Residents of Louisiana and Mississippi Only"

Inconsistent CS And Field Of Membership

Posted by: |

TLDR-inconsistent application criteria applied and lost or mis-placed my membership paperwork twice and failed to follow written instructions. Late in 2017, I attempted to join based on my current military service, which is posted on KFCU’s website as a basis for membership. KFCU declined my application b/o an unstated additional requirement that I also needed to live within their geographic area of service. (No mention of any other way I could qualify for membership.) In Aug 2018, KFCU had a 5% CD and there were reports on this website of KFCU allowing membership with no geo restriction as long as you donated to a cancer society/became a member of ACS CAN. So I contributed and joined. When the CD was nearing maturity, I emailed KFCU to confirm receipt of maturity instructions. Initially KFCU confirmed receipt, but then recalled that message and said they did not have my membership application, which I had previously mailed. KFCU also implied that I would have difficulty with my maturing CD if I did not re-supply the documentation. So I sent in a new membership application and had it notarized as instructed. Today my CD matured and it was rolled over at some ridiculous interest rate contrary to my written instructions. My conclusion is that KFCU is not really interested in serving their field of membership, as posted on its website, and adapts it to fit their needs. It’s success with the 5% CD led them to cut corners, fail to document items properly, and overwehlm their CS reps, who are generally very nice and helpful. I blame management for my bad experience and will be filing a complaint with NCUA.

This Is A Military Credit Union? More Like A ??

Posted by: |

I recently retired from the US Navy and had issues receiving retired military pay and VA disability benefits due to the back log of the military processing paperwork. I called a few creditors to have holds/deferrals placed on payments for a credit card and a couple loans until I began receiving my pay and was employed again. This was no issue with other creditors and most of them gave me a 90 day window of deferring payments. When I contacted KFCU they required a credit check for whatever stupid reason? The loan was in good standing and I had never been late on a payment. I have also been a KFCU customer for over 10 years but I guess KFCU is to big to care about that anymore. So I waited a couple of weeks and heard nothing from KFCU. I called in and they then informed me I was denied toe payment deferral because I could not show any future income. This being a factor is one of the dumbest things I have ever heard. I asking for a deferral because my retirement and benefits have not processed so of course I can't prove any future income. I just wanted to THANK KFCU for supporting a transitioning Veteran during a difficult time. I will do my best to ensure any military members avoid KFCU.

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Health
B+

Health Grade Components

Overall
NCUA #5561
Year Chartered1947
Employees795
Primary Regulator
Profit Margin
Return on Assets - YTD1.3%
Return on Equity - YTD11.77%
Annual Interest Income$50.5MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$4.1B$4.1B
LoansQ1 2024vs Q1 2023$3.11B$3.17B
DepositsQ1 2024vs Q1 2023$3.16B$3.33B
Equity CapitalQ1 2024vs Q1 2023$451.6MM$437.8MM
Loan Loss AllowanceQ1 2024vs Q1 2023$72.7MM$46.7MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$28.8MM$23MM
Real Estate OwnedQ1 2024vs Q1 2023$125K$220K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Keesler Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Keesler Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%$0$150kKasasa Saver
0.65%$0-IRA Savings
0.30%$1-Christmas Savings
0.20%*$5k*-Primary Share Savings
OTHER TIERS: 0.15% $5 - $5k
0.20%*$5k*-Alternative Share Savings
OTHER TIERS: 0.15% $0 - $5k

Keesler Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.00%$0-High Interest Money Market Account Plus - New Money (First 6 Month)
0.40%*$100k*-High Interest Money Market Account
OTHER TIERS: 0.30% $2.5k - $50k | 0.35% $50k - $100k

Keesler Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.00%*$0$25kKasasa Cash
OTHER TIERS: 0.50% $25k+

Keesler Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.75%$0$150k30 Month Step CD Special
2.80%$0$150k21 Month Step CD Special
2.25%$0$150k15 Month CD Special
1.45%$100k-5 Year Jumbo CD
1.35%$1k-5 Year CD
1.20%$100k-4 Year Jumbo CD
1.11%$100k-30 Month Jumbo Step CD
1.11%$100k-Business 30 Month Jumbo Step CD
1.10%$1k-4 Year CD
1.05%$25-1 Year FirstStep CD
1.01%$1k-Business 30 Month Step CD
0.95%$100k-2 Year Jumbo CD
0.95%$100k-3 Year Bump Rate Jumbo CD
0.90%$100k-3 Year Jumbo CD
0.90%$100k-21 Month Jumbo Step CD
0.90%$100k-Business 21 Month Jumbo Step CD
0.85%$1k-2 Year CD
0.85%$1k-3 Year Bump Rate CD
0.80%$1k-3 Year CD
0.80%$100k-18 Month Jumbo CD
0.80%$1k-Business 21 Month Step CD
0.75%$1k-19 Month CD
0.70%$1k-18 Month CD
0.70%$100k-1 Year Jumbo CD
0.60%$1k-1 Year CD
0.50%$100k-9 Month Jumbo CD
0.45%$100k-6 Month Jumbo CD
0.40%$1k-9 Month CD
0.35%$1k-6 Month CD
0.35%$100k-3 Month Jumbo CD

Keesler Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.75%$0$150k30 Month Step IRA Special
2.80%$0$150k21 Month Step IRA Special
2.25%$0$150k15 Month IRA Special
1.45%$100k-5 Year Jumbo IRA
1.35%$1k-5 Year IRA
1.20%$100k-4 Year Jumbo IRA
1.11%$100k-30 Month Jumbo Step IRA
1.10%$1k-4 Year IRA
0.95%$100k-2 Year Jumbo IRA
0.95%$100k-3 Year Bump Rate Jumbo IRA
0.90%$100k-3 Year Jumbo IRA
0.90%$100k-21 Month Jumbo Step IRA
0.85%$1k-2 Year IRA
0.85%$1k-3 Year Bump Rate IRA
0.80%$1k-3 Year IRA
0.80%$100k-18 Month Jumbo IRA
0.75%$1k-19 Month IRA
0.70%$1k-18 Month IRA
0.70%$100k-1 Year Jumbo IRA
0.60%$1k-1 Year IRA
0.50%$100k-9 Month Jumbo IRA
0.45%$100k-6 Month Jumbo IRA
0.40%$1k-9 Month IRA
0.35%$1k-6 Month IRA
0.35%$100k-3 Month Jumbo
Locations

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