Keesler Federal Credit Union is headquartered in Biloxi and is the largest credit union in the state of Mississippi. It is also the 87th largest credit union in the nation. It was established in 1947 and as of June of 2019, it had grown to 694 employees and 238,875 members at 18 locations. Keesler Federal Credit Union's money market rates are 3X the national average, and it has an A health rating.
Membership in Keesler Federal Credit Union is open to the following: (1) those who live, work, attend school or worship in Harrison, Pearl River, Hancock, Hinds or select areas of Jackson County; (2) active duty military or contractor stationed in Keesler Air Force Base or Stennis Space Center; (3) reservists or retired military using the facilities in Keesler Air Force Base; (4) members of John C. Stennis Chapter of the Air Force Association, Mississippi Gulf Coast Retired Officers Association, and other select area associations; (5) employees of the Federal Bureau of Investigation working in Gulfport or Pascagoula and other Select Employer Groups.
See current membership details
I would not change banks if someone paid me money to do it. I love Keesler Federal Credit Union. Their customer service is amazing and always friendly and ready to assist you in any way they can. I have taken out a loan with KFCU in the past, and I have a savings/checking account with them. I have never had a problem with my account other than one time when I had fraudulent charges on my checking account. When I reported it, KFCU took action quickly and refunded my account within 2 business days. They have waived late fees and overdraft fees for me, as a courtesy, as long as I do not abuse the privilege. They even have a kids club that my kids love because KFCU makes it fun and gives them prizes when they deposit money into their bank accounts!
They did not lose any of my paperwork and the free wire out after the CD matured was nice. Initially I had a problem getting them to open the CD prior to my check clearing but finally they did.
I feel like I should probably open a small follow up deal...19 month at 3% just in case 19 months from now they have a follow on deal for holders of the prior promo. (Where I could presumably add more money)
Most of their CSR reps are very friendly.
TLDR-inconsistent application criteria applied and lost or mis-placed my membership paperwork twice and failed to follow written instructions. Late in 2017, I attempted to join based on my current military service, which is posted on KFCU’s website as a basis for membership. KFCU declined my application b/o an unstated additional requirement that I also needed to live within their geographic area of service. (No mention of any other way I could qualify for membership.) In Aug 2018, KFCU had a 5% CD and there were reports on this website of KFCU allowing membership with no geo restriction as long as you donated to a cancer society/became a member of ACS CAN. So I contributed and joined. When the CD was nearing maturity, I emailed KFCU to confirm receipt of maturity instructions. Initially KFCU confirmed receipt, but then recalled that message and said they did not have my membership application, which I had previously mailed. KFCU also implied that I would have difficulty with my maturing CD if I did not re-supply the documentation. So I sent in a new membership application and had it notarized as instructed. Today my CD matured and it was rolled over at some ridiculous interest rate contrary to my written instructions. My conclusion is that KFCU is not really interested in serving their field of membership, as posted on its website, and adapts it to fit their needs. It’s success with the 5% CD led them to cut corners, fail to document items properly, and overwehlm their CS reps, who are generally very nice and helpful. I blame management for my bad experience and will be filing a complaint with NCUA.
Impossible to rate lower. I started a new account. My deposit from my other credit union cleared in less than 48 hours. They held the money 10 business day. Would never explain why. Customer service sent me the wrong contact info multiple times. the lsit goes on. worse than wells fargo and BOA. Avoid!
Overall | |
---|---|
NCUA # | 5561 |
Year Chartered | 1947 |
Employees | 694 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.15% |
Return on Equity - YTD | 8.19% |
Annual Interest Income | $56.5MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2019vs Q2 2018 | $2.93B$2.61B |
Loans | Q2 2019vs Q2 2018 | $2.31B$1.86B |
Deposits | Q2 2019vs Q2 2018 | $2.43B$2.20B |
Equity Capital | Q2 2019vs Q2 2018 | $410.7MM$368.1MM |
Loan Loss Allowance | Q2 2019vs Q2 2018 | $15.1MM$12.3MM |
Unbacked Noncurrent Loans | Q2 2019vs Q2 2018 | $8.4MM$8.3MM |
Real Estate Owned | Q2 2019vs Q2 2018 | $115.00K$398.00K |
Always verify rates and promotions with the bank or credit union. We are not Keesler Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.75% | $25 | - | IRA Savings | |
0.30% | $5 | - | Primary Share Savings | |
0.30% | $1 | - | Christmas Savings | |
0.30% | - | - | Alternative Share Savings |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
1.40% | - | $25k | eAdvantage Checking - Qualifying | ||
0.20%* | $2.5k* | - | Ultimate Checking | ||
OTHER TIERS: 0.15% → Up to $2.5k |