MetaBank


Overview / Commentary
605-361-4347
5501 South Broadband Lane
Sioux Falls, SD 57108

MetaBank is headquartered in Sioux Falls and is the 5th largest bank in the state of South Dakota. It is also the 197th largest bank in the nation. It was established in 1954 and as of June of 2019, it had grown to 1,218 employees at 11 locations. MetaBank has an A health rating.

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Reviews (6)

Great Bank to Work With

This bank was a great bank to work with. I had a business financial account with them and some other banks some years back and I never had a problem getting my transactions in and out with them. The process was always very simple. It was nothing complicated at all about getting money into my account or sending money out of my account for my business. This bank helped me to be able to other methods of payment besides cash within my business. This bank was very helpful to me in getting my business up and running and I will forever be thankful. I was able to take payments from people anywhere in the country and some places outside of the US as well. Im very thankful for the services of Meta Bank during my first few years of life in the business world.

Great savings

Posted by: MikeCharv | Nov 17, 2016

I have had a few different savings accounts but this is one of the best out there. It is easy to set up. I contacted them and within minutes I was ready to go. I have been saving a small portion of my paycheck there every week and it is a great service. I did contact them to ask some basic questions and the wait times were not that bad, just a fraction of a few minutes. They resolved my questions fast and I am impressed with how thorough and positive the service has been. If you are in the need of a bank you can use online, this is the one for you and I would recommend it.

Online Banking success

I've banked online with Metabank for nearly a decade. I currently have several checking and savings accounts with them. I've always been very pleased because I travel abroad alot and I feel like my money is not only secure but also easy to access. Before each trip, all I have to do is call them and notify them about my travel plans and my money is accessible while abroad. I've spent about 3 years over the past decade abroad and being without funds is very scary. I've always been able to easily deposit money electronically via ACH, bank, and other online transfers (like Paypal, Amazon, Skrill etc.) and access the money via my debit cards. I also recently got a new international card which is backed my Metabank and it allows me to easily withdraw funds via an ATM while abroad which is not something I was always able to do previously in some countries. I feel like the fees are a bit excessive but reliability and access to my money is the most important thing so I don't mind paying. Plus, on my main checking account, I just pay a flat $5 monthly fee so that's acceptable to me.

MetaBank is great

I have used many different types of banks because well sometimes they all do not meet my needs and sometimes i must switch. But this one i am talking about today is Metabank. Which is a online only bank i signed up and got started rather quickly. So the process of starting up was rather fast compared to a normal bank which can take some time to actually get started and is not for everyone. Sometimes we want convenience. Which this is and i also called them with a low wait time to ask some questions which was nice i could get answers rather fast with almost no wait time which is great because like me everyone has questions overall the experience was positive for me.

Convenient Online Bank

Metabank was the bank used for direct deposit for my employer so I ended up with a card and account with them. I have been happy with the services and continue to use the account even thought I now have a different job. Customer service has always been helpful if I have called. I am able to withdraw money with no fee. I am able to keep my temporary card in case I were to loose the other card. This account meets my needs even though there is no local branch to visit.
I would recommend Metabank to others and I plan to keep this account as deposits are always timely and as expected and I am confident I can reach customer service when needed.

WORST BANK EVER

Posted by: Btb55 | Mar 14, 2019

SUNNY & NICOLE IN THE ACCOUNT SPECIALIST DEPT ARE TRASH. POOR CUSTOMER SERVICE. NO PROFESSIONALISM. KEPT HANGING UP IN MY FACE ALL BECAUSE THEY DIDNT WANT TO PUT IN WORK WITH ASSISTING ME. ENTIRE CUSTOMER SERVICE STAFF IS TRASH. THEY DONT ACCURATELY NOTATE THE ACCT & THEY LIE JUST TO GET YOU OFF THE PHONE. WORST BANK. WORST SERVICE EVEN DOWN TO THE “SUPERVISOR” BY THE NAME OF RENE. IVE BEEN TRYING TO GET MY MONEY SENT TO ME FOR A WEEK NOW & THEYRE JUST HOLDING ONTO MY CHECK. EVERY DAY I HAVE CALLED ITS ALWAYS SOMETHING DIFFEFENT. THESE PEOPLE ARE TRASH. WOULDNT RECOMMEND THIS PIECE OF GARBAGE OF A BANK TO ANYONE

I ALSO SEE THAT I HAVE THE MOST RECENT COMMENT AND YET ITS POSTED AT THE BOTTOM. SO IVE COME TO CONCLUSION THE ENTIRE BANK & ALL WHO WORKS FOR IT IS COMPLETE TRASH. ALL THOSE POSITIVE ADJECTIVES THAT THEY HIGHLIGHT OF THEMSELVES ARE COMPLETE LIES!!! THIS BANK IS DEFINITELY THE OPPOSITE OF AMAZING!
Save yourself the headache!



Health

Health Grade Components

Overall
FDIC Certificate #30776
Year Established1954
Employees1218
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD2.12%
Return on Equity - YTD14.64%
Annual Interest Income$172.3MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$6.10B$4.16B
LoansQ2 2019vs Q2 2018$3.65B$1.58B
DepositsQ2 2019vs Q2 2018$4.78B$3.52B
Equity CapitalQ2 2019vs Q2 2018$908.3MM$530.3MM
Loan Loss AllowanceQ2 2019vs Q2 2018$43.5MM$22.0MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$20.8MM$5.7MM
Real Estate OwnedQ2 2019vs Q2 2018$28.1MM$29.9MM
Rates

Sorry, we do not have rate data for MetaBank.

Locations

Availability



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