Morgan Stanley Trust

Great customer service!

I have a monthly contribution going into an account with Morgan Stanley. I have never had a mistake or delay and have been using them for over 8 years. What I like most is the customer service I have received. I get to speak to a person if I call the customer service #, from the US, who is easy to understand and communicate with, and do not have to go through a million computer prompted responses to get to a live person which I really like. Generally I do not withdrawal from the account, however 2 years ago I did for a down payment on a new home and it was very easy and I received the money transfer quickly (2 days) and without error. I trust this company managing my money and they take my personal data security seriously with a number of security checks when I contact them, including calling from the phone number I have connected with my account. I also find the site is easy to navigate.