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Overview / Commentary
865-688-9555
221 S Rutgers Ave
Oak Ridge, TN 37830-6770

ORNL Federal Credit Union is headquartered in Oak Ridge and is the 3rd largest credit union in the state of Tennessee. It is also the 122nd largest credit union in the nation. It was established in 1948 and as of September of 2016, it had grown to 489 employees and 153,923 members at 32 locations. ORNL Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership in ORNL Federal Credit Union is open to those who live, work, worship, or attend schools in Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Roane, Scott, Sevier, or Union counties of Tennessee.
See current membership details

Reviews (6)

Lifetime Customer

My account was started by my grandparents when I was born in 1983, back when you still had to be an employee of one of the ORNL plants to bank here. Once I was an adult in the workforce and old enough to choose my own bank, I quickly decided to stay with my credit union after reviewing other banks in the area for many reasons. The ease of making deposits is highly appealing to me. There are no deposit slips required, which makes depositing money a breeze. The minimum amount required in my checking account is $0, and the minimum for my savings is only $5-a huge difference from other banks in the area. I have been charged an overdraft fee on a few occasions, but their customer service is phenomenal and I have been able to have the charge refunded on most occasions. Since I have banked here for so long, most of the employees recognize me. They are always kind and courteous. I have never had any issues with the bank. I have also never experienced a hold on any of my deposits. I once deposited a check from selling our first home with a very high dollar amount and after a brief discussion I was able to get the hold waived and had immediate access to my funds. Now that memberships are available to anyone living in our area, I frequently recommend this credit union to others.

Excellent Home Town Credit Union!

Posted by: Wayne | Aug 17, 2014

This place has the best banking experience I have ever had. Their loan rates are extremely competitive, and the approval process is extremely easy. The customer service is out of this world. There were a couple of times where my account was overdrawn, and when I explained the situation to them, they waived the fee! NO OTHER BANK would ever do that. The fees are where they make their money. Form ORNL, it always comes down to customer service. Little things like that are how you generate a customer for life. We have recently moved to a different state, but we are and will continue using ORNLFCU.

You guys ROCK!

Great Bank To Deal With

2013 I open an account with ORNL and since I have been with them I have not had any problems with them not only have I got a checking account but I also have a savings and a christmas club account i made the best decision to go with this bank because one day I made a deposit at the drive through and I gave the teller my ID and my debit card because I did not have a deposit slip and the teller gave back my ID but I did not realized that he did not give back my debit card back so I was at a store across from the back and the teller called me on my cell phone to let me know that they forgot to give me my debit card so I went back through the drive through and they gave back my debit card and I was gratful that there is a trust worthly bank that will contact there customer about mishap at the window.

I would recomend ornl to all my family and friends because they are very friendly and always have a smile on there faces.

ORNLFCU East Tennessee

Posted by: Thesues | Jul 20, 2015

The credit union I use to hold my money has been beyond my expectation. I had a car loan through another provider that had an interest rate of 13.5%, and it was costing me a lot of money over each month. I brought all my paperwork to ORNLFCU, and I asked them to review my profile, and see if they could secure a better rate for me. The loan officer was very helpful and walked me through exactly how they decide. Once all the paper work was submitted, the loan officer called me to happily inform me they would take on my loan at an interest of 1.9% monthly. The credit union has saved me a lot of money, and I appreciate their service with reasonable fees.

Penalizes Customers For Asking Questions

Posted by: rlmc300k | Feb 10, 2015

This institution believes that penalizing customers for inquiring about banking practices, products, and services is a fair business practice. This is the only business I have ever encountered that will penalize a customer for asking questions. If you start to bank with them, always asks questions anonymously. They will remove features from your account, based upon questions you asks. They suck, I am closing my account!

Excessive Cheque Holds And Poor Communication.

Posted by: blburns | Sep 12, 2011

I have been using credit unions for 7 years now and ORNL is the worst. They hold your cheques for 9 business days until you have established a 'relationship' with them, which no one will tell me how long that is. No one told me about any holds until I noticed them and called. Very poor customer service and I have never felt so held hostage.



Health
A

Health Grade Components

Overall
NCUA #5797
Year Chartered1948
Employees489
Primary Regulator
Profit Margin
Return on Assets - YTD0.6%
Return on Equity - YTD5.62%
Annual Interest Income$41.4MM
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$1.83B$1.69B
LoansQ3 2016vs Q3 2015$1.40B$1.37B
DepositsQ3 2016vs Q3 2015$1.52B$1.38B
Equity CapitalQ3 2016vs Q3 2015$191.6MM$181.1MM
Loan Loss AllowanceQ3 2016vs Q3 2015$10.1MM$10.8MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$14.7MM$10.7MM
Real Estate OwnedQ3 2016vs Q3 2015$3.8MM$5.8MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

ORNL Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$100k*-IRA Share Account
OTHER TIERS: 0.10% Up to $2,500 | 0.20% $2,500 - $25k | 0.30% $25k - $100k
0.03%--Regular Share Savings
0.03%--Vacation Club
0.03%--Christmas Club

ORNL Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*-$25kMoney Market (With Drafts)
OTHER TIERS: 0.05% $25k - $100k | 0.10% $100k+
0.30%*$100k*-Smart Money Account
OTHER TIERS: 0.00% $25k - $50k | 0.15% $2,500 - $25k | 0.20% $50k - $100k
0.30%*$100k*-Money Market (No Drafts)
OTHER TIERS: 0.00% Up to $2,500 | 0.15% $2,500 - $50k | 0.20% $50k - $100k

ORNL Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.03%--Classic Checking
0.03%--Deluxe Checking

ORNL Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%$10k-60 Month DP CD - External Funds
1.75%$10k-60 Month DP CD - Internal Funds
1.50%$10k-48 Month DP-59 Month DP CD - External Funds
1.50%$10k-48 Month DP-59 Month DP CD - Internal Funds
1.40%$100k-60 Month Jumbo CD for Platinum Members
1.30%$500$100k60 Month CD for Platinum Members
1.20%$100k-60 Month Jumbo CD
1.20%$100k-48 - 59 Month Jumbo CD for Platinum Members
1.10%$500$100k60 Month CD
1.10%$500$100k48 - 59 Month CD for Platinum Members
1.00%$100k-48 - 59 Month Jumbo CD
1.00%$100k-36 - 47 Month Jumbo CD for Platinum Members
0.90%$500$100k48 - 59 Month CD
0.90%$100k$100k24 - 35 Month Jumbo CD for Platinum Members
0.90%$500$100k36 - 47 Month CD for Platinum Members
0.80%$100k-12 - 23 Month Jumbo CD for Platinum Members
0.80%$500$100k24 - 35 Month CD for Platinum Members
0.77%$500$100k12 Month Variable CD
0.70%$500$100k36 - 47 Month CD
0.70%$100k$100k36 - 47 Month Jumbo CD
0.70%$500$100k12 - 23 Month CD for Platinum Members
0.60%$500$100k24 - 35 Month CD
0.60%$100k-12 - 23 Month Jumbo CD
0.60%$100k-24 - 35 Month Jumbo CD
0.50%$500$100k12 - 23 Month CD
0.40%$100k-6 - 11 Month Jumbo CD for Platinum Members
0.35%$100k-1 - 2 Month Jumbo CD for Platinum Members
0.35%$100k-3 - 5 Month Jumbo CD for Platinum Members
0.30%$2,500$100k6 - 11 Month CD for Platinum Members
0.25%$2,500$100k3 - 5 Month CD for Platinum Members
0.20%$100k-6 - 11 Month Jumbo CD
0.15%$100k$100k1 - 2 Month Jumbo CD
0.15%$100k-3 - 5 Month Jumbo CD
0.10%$2,500$100k6 - 11 Month CD
0.05%$2,500$100k3 - 5 Month CD

ORNL Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%$10k-60 Month DP IRA - External Funds
1.75%$500-60 Month DP IRA - Internal Funds
1.50%$10k-48 Month DP-59 Month DP IRA - External Funds
1.50%$500-48 Month DP-59 Month DP IRA - Internal Funds
1.40%$100k-60 Month Jumbo IRA for Platinum Members
1.30%$500$100k60 Month IRA for Platinum Members
1.20%$100k-48 - 59 Month Jumbo IRA for Platinum Members
1.20%$100k-60 Month Jumbo IRA
1.10%$500$100k48 - 59 Month IRA for Platinum Members
1.10%$500$100k60 Month IRA
1.00%$100k-36 - 47 Month Jumbo IRA for Platinum Members
1.00%$100k-48 - 59 Month Jumbo IRA
0.90%$100k$100k24 - 35 Month Jumbo IRA for Platinum Members
0.90%$500$100k36 - 47 Month IRA for Platinum Members
0.90%$500$100k48 - 59 Month IRA
0.80%$100k-12 - 23 Month Jumbo IRA for Platinum Members
0.80%$500$100k24 - 35 Month IRA for Platinum Members
0.80%$100k$100k36 - 47 Month Jumbo IRA
0.77%$500$100k12 Month Variable IRA
0.70%$500$100k12 - 23 Month IRA for Platinum Members
0.70%$100k-24 - 35 Month Jumbo IRA
0.70%$500$100k36 - 47 Month IRA
0.60%$100k-12 - 23 Month Jumbo IRA
0.60%$500$100k24 - 35 Month IRA
0.50%$500$100k12 - 23 Month IRA
0.40%$100k-6 - 11 Month Jumbo IRA for Platinum Members
0.35%$100k-3 - 5 Month Jumbo IRA for Platinum Members
0.35%$100k-1-2 Month Jumbo IRA for Platinum Members
0.30%$2,500$100k6 - 11 Month IRA for Platinum Members
0.25%$2,500$100k3 - 5 Month IRA for Platinum Members
0.20%$100k-6 - 11 Month Jumbo IRA
0.15%$100k-3 - 5 Month Jumbo IRA
0.15%$100k-1-2 Month Jumbo IRA
0.10%$2,500$100k6 - 11 Month IRA
0.05%$2,500-3-5 Month IRA
Locations

ORNL Federal Credit Union has 32 locations. Click to view all ORNL Federal Credit Union locations.