Radius Bank, a leader in community banking, was founded in 1987 by the Massachusetts Carpenters Combined Pension and Annuity Funds (The Funds). In 2006, the Empire State Carpenters’ Pension Fund invested in the Bank as an equity partner. They are a growing institution that currently serves as the trusted advisor to a broad range of clients.
Related Posts
5/23 - Radius Bank Boosts High-Yield Savings Rate
5/22 - High Yield Savings, 1.86%, $25K+
2/28 - Radius Bank Hybrid Checking Account Offering 0.90% APY
9/30/15 - High Yield Savings Rate Raised To 1.10% APY
1/30/15 - Get $50 With Radius Bank Checking With DD
12/18/13 - Another Top Savings Account Rate at First Trade Union Bank
7/8/13 - First Trade Union Bank Login Restriction = No E-Mail!
6/28/13 - First Trade Union Bank Launches Mobile Payment, Updates Checking Bonus
4/10/13 - First Trade Union Bank Updates Checking Account and Bonus
1/3/13 - New $100 Checking Account Bonus at First Trade Union Bank
6/29/12 - $100 Checking Account Bonus at First Trade Union Bank
10/17/11 - Checking Bonus & Other Deals at First Trade Union Savings
I Love My Rewards Checking Account
I have been a Radius Bank customer for about 6 months now and I love them! I opened a Rewards Checking account after hearing about them from a friend. Although I have a few checking accounts, Rewards Checking has become my primary one since I get cash back on almost all my purchases. I haven’t had any problems with my account and their mobile app is very easy to use and helps me manage my money. I would recommend this bank to any one. Overall I am very impressed.
Decent Savings Rates For $25K+ And Good Service
I've been a customer for a couple of years and have been happy with their service. If you have a balance over $25,000, the rates are competitive. However today, 11/5/19, the top rate was decreased to 1.65% APY. So, it was a good run but I'll be moving my money to a higher paying account. Hopefully, rates will go back up soon and I'll return money to my Radius online savings account.
Very Disappointing
I wanted to move my account from WF to more modern bank that recognizes the changes to customer experience brought by ecommerce. It turns out Radius is not really an internet bank.
Opening an account with them was only thing that was easy. I had to contact them via internal messages to configure the most basic services, like online payments, etc. Each time it took 2-3 bus days to get it done.
The mobile app for depositing checks is very inconsistent. It works one day and doesn't work the next. Internal messaging is the only Customer Support method to get anything done. Phone support is horrible. The agent kept me on hold for 25 minutes, after which I was disconnected. He never called me back even though he took my number.
"Chat" is a fake as you can only get FAQ search. No human ever responded to my inquiries.
Time to move on.
Locked Up My Account For 14 Days Without Any Explication
BEWARE. BEWARE. on the 9th of I received an email saying that they locked my account for my safety. I tried to contact them to find out what I need to do in order to address the issue. I was told that they cannot tell me any information and that they would contact me. 12 Days Later , being today Friday. I contacted them to email , try to different avenue button from the phone. I got ahold them today Friday in order to see if I can get this dealt with before the weekend . she accidentally told me that a check was deposited that wasn't under my name. I explained that I depositd my roommate stimulus check into my account, any other bank would have no issue with this . I explained to them that is my roommate that I can furnish mail with our address on it, I can give you his driver's license is social security card anything you need. again I was told that there's nothing that you can do I have to wait for something contact me when you lock up somebody's money any other bank would have been so fast to get a hold of that person in order to deal with the situation 2 weeks awaiting without even knowing what's going on that's bad banking people beware
Data as of Q2 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 32551 |
| Year Established | 1987 |
| Employees | 166 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.19% |
| Return on Equity - YTD | 2.64% |
| Annual Interest Income | $30.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2020vs Q2 2019 | $2.22B$1.35B |
| Loans | Q2 2020vs Q2 2019 | $1.68B$969.7MM |
| Deposits | Q2 2020vs Q2 2019 | $1.45B$1.14B |
| Equity Capital | Q2 2020vs Q2 2019 | $127.4MM$123.6MM |
| Loan Loss Allowance | Q2 2020vs Q2 2019 | $11.8MM$7.4MM |
| Unbacked Noncurrent Loans | Q2 2020vs Q2 2019 | $17.7MM$12.9MM |
| Real Estate Owned | Q2 2020vs Q2 2019 | $0$0 |