Radius Bank, a leader in community banking, was founded in 1987 by the Massachusetts Carpenters Combined Pension and Annuity Funds (The Funds). In 2006, the Empire State Carpenters’ Pension Fund invested in the Bank as an equity partner. They are a growing institution that currently serves as the trusted advisor to a broad range of clients.
I have been a Radius Bank customer for about 6 months now and I love them! I opened a Rewards Checking account after hearing about them from a friend. Although I have a few checking accounts, Rewards Checking has become my primary one since I get cash back on almost all my purchases. I haven’t had any problems with my account and their mobile app is very easy to use and helps me manage my money. I would recommend this bank to any one. Overall I am very impressed.
I've been a customer for a couple of years and have been happy with their service. If you have a balance over $25,000, the rates are competitive. However today, 11/5/19, the top rate was decreased to 1.65% APY. So, it was a good run but I'll be moving my money to a higher paying account. Hopefully, rates will go back up soon and I'll return money to my Radius online savings account.
I wanted to move my account from WF to more modern bank that recognizes the changes to customer experience brought by ecommerce. It turns out Radius is not really an internet bank.
Opening an account with them was only thing that was easy. I had to contact them via internal messages to configure the most basic services, like online payments, etc. Each time it took 2-3 bus days to get it done.
The mobile app for depositing checks is very inconsistent. It works one day and doesn't work the next. Internal messaging is the only Customer Support method to get anything done. Phone support is horrible. The agent kept me on hold for 25 minutes, after which I was disconnected. He never called me back even though he took my number.
"Chat" is a fake as you can only get FAQ search. No human ever responded to my inquiries.
Time to move on.
Good customer service. No monthly fees. Mobile app is great and paying in checks through mobile app is easy. Good
Job radius. Thanks for being a great online bank!
Overall | |
---|---|
FDIC Certificate # | 32551 |
Year Established | 1987 |
Employees | 174 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.35% |
Return on Equity - YTD | 5.31% |
Annual Interest Income | $67.9MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2020vs Q4 2019 | $2.38B$1.39B |
Loans | Q4 2020vs Q4 2019 | $1.64B$1.07B |
Deposits | Q4 2020vs Q4 2019 | $1.73B$1.19B |
Equity Capital | Q4 2020vs Q4 2019 | $133.0MM$122.6MM |
Loan Loss Allowance | Q4 2020vs Q4 2019 | $13.2MM$8.3MM |
Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $10.8MM$9.0MM |
Real Estate Owned | Q4 2020vs Q4 2019 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not Radius Bank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.25%* | $25k* | - | High-Yield Savings | ||
OTHER TIERS: 0.05% → $10 - $2.5k | 0.15% → $2.5k - $25k | |||||
0.05% | $50 | - | Union Advantage Savings | ||
0.05% | $50 | - | Statement Savings |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.10%* | $10k* | - | Retail Money Market | ||
OTHER TIERS: 0.05% → $10 - $10k |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.15%* | $100k* | - | Rewards Checking | ||
OTHER TIERS: 0.10% → $2.5k - $100k | |||||
0.10% | $5k | - | Tailored Checking |
Radius Bank Locations | ||
---|---|---|
First Trade Union Bank | 1 Harbor St, Ste 102 | Boston, MA 02210 |