Simmons First National Bank is headquartered in Pine Bluff and is the 4th largest bank in the state of Arkansas. It is also the 153rd largest bank in the nation. It was established in 1903 and as of June of 2016, it had grown to 1,866 employees at 147 locations. Simmons First National Bank has an A health rating.
I have known several people that used Simmons in Jonesboro, Arkansas, and had good experiences. The bank was very good about working with local Arkansas State University students as well as with the university itself. I even used their conference room for local meetings. The people are quite friendly and it seems that this bank's rates and fees are no more or less different than any other regional bank. I would say give them a try.
I have been banking with Simmons Bank now for almost two years and all I can say is DON'T DO IT! three days ago, I deposited a semi-large check and was told that there would be a 3 day hold. After the three day period, I call customer service to ensure that the funds had been released. I was told they had
When I went to make a purchase, my card was declined. I call customer service again and explain to them what had happened. They said there was a glitch in their system and that it would be fixed by 3pm.
At 5pm, I attempt to make another purchase, only to have my card declined again. I called customer service once again and was told "I'm not aware of any glitches". I sat on hold for 45 minutes, only to have them tell me that my account had been put on hold for 15 days because the bank that the check came from had not verified it.
I decided to speak with a branch manager who told me that there was nothing she could do and was in no way, shape or form phased by the fact that I would have ZERO access to my money for 15 days. But of course they had no issues charging me a new debit card fee for getting my name changed.
This is not the first problem I have had with Simmons bank, but it certainly is the last. This bank is a joke that has absolutely no interest in helping customers in any way shape or form. Stay as far away as you can. You're better off keeping your money under a mattress.
Simmons First National Bank is by far the worst bank in the state of Arkansas if you have an opportunity to go to another bank which I'm pretty sure you do I would guarantee you'll have 100 times better experience. They like to charge for every little thing they do like giving you cards savings account everything that Metropolitan Bank used to give you free Simmons said screwed it so I wouldn't wish I could give them a negative Review for their horrible their customer service, horrible bank tellers are and the establishment it's self
I was told that I could bank anywhere when I opened 4 accounts with Simmons First and use the mobile apps for deposit. After I opened the accounts and got online, I was notified by the bank that I had to have the accounts open for 90 days before I could sigh up for BANK ANYWHERE and also had to have the accounts for 90 days and stay in good standing before I could sign up for mobile banking which also is $0.50 for each deposited check. I wish, I had done more checking before opening the accounts with Simmons First. I also received no checks for immediate use until my new checks arrived. It has now been 10 days and no checks or CC. Reconsidering my decision, using Simmons Bank!!!!!!!!!!!!!!!!!!!!!!
You must be kidding. I have to cancel my credit card with them right away. Their report-stolen-card 1-800 works only Mon-Fri. I found the $40.00 in my stolen card. I reported it and they promised to put it in dispute but when I received the statement, they included the $40.00 + interest + $10.00 late payment. None of other of my banks do that. I wrote them a letter to explain what happened, they ignored me and keep asking me for the payment. You must work for this bank to say something so nice about them. This bank is garbage .
I was a long time Metropolitan Bank customer when Simmons took them over and it has been nothing but absolute hell ever since. Stupid fees and cut off times and rude ignorant customer service. I am beyond glad that my accounts will be closed this week. My parents are leaving too and multiple people can back me up. Avoid Simmons and go with Bank of the Ozarks or Centennial where customers are treated well regardless of how rich they are.
|FDIC Certificate #||3890|
|Return on Assets - YTD||1.36%|
|Return on Equity - YTD||9.76%|
|Annual Interest Income||$147.5MM|
|Assets and Liabilities|
|Assets||Q2 2016vs Q2 2015||$7.51B$5.69B|
|Loans||Q2 2016vs Q2 2015||$5.01B$3.69B|
|Deposits||Q2 2016vs Q2 2015||$6.14B$4.69B|
|Equity Capital||Q2 2016vs Q2 2015||$1.06B$736.4MM|
|Loan Loss Allowance||Q2 2016vs Q2 2015||$34.5MM$29.6MM|
|Unbacked Noncurrent Loans||Q2 2016vs Q2 2015||$85.6MM$58.0MM|
|Real Estate Owned||Q2 2016vs Q2 2015||$30.5MM$42.2MM|
Sorry, we do not have rate data for Simmons First National Bank.