SunTrust Bank is a large bank that offers a wide range of personal and business banking products and services. The bank also provides commercial and small business financing solutions, as well as wealth management services for institutional and individual investors.
SunTrust’s personal banking side offers deposit accounts, retirement products, and home equity lines to meet its customers’ needs. The bank’s checking account options all come with monthly fees that can be waived through meeting certain requirements. A specialty checking account option is also available and offers discounted insufficient funds fees and automatic overdraft prevention. Savings and money market account options also come with monthly maintenance fees that can be waived by meeting certain requirements. Both types of accounts offer higher interest rates as account balances meet higher thresholds. Certificates of deposit (CDs) and flexible CDs are available in term lengths from 7 days to 10 years. SunTrust has been recognized by DepositAccounts in the past for its CD offerings.
SunTrust online banking provide consumers with access to their accounts via a sophisticated web-based system. Bill Pay, online statements, fund transfers, and mobile banking apps are all features of the Internet platform and make it easy and convenient to accomplish various account management tasks. The bank has also released a secure mobile app that allows customers to access to their accounts via smartphone or tablet device.
SunTrust was originally established as the Trust Company of Georgia in 1891. Over a hundred years later it changed its name to SunTrust and maintained its headquarters in Atlanta, Georgia, where they remain to this day. SunTrust serves its customers through numerous branches across the Southeast and Atlantic regions.
I have a personal account and a business account at SunTrust Bank and have been extremely happy with the service. The staff is friendly and most accomodating. I use bill pay and am totally comfortable with the easy to use web site. I also have my mortgage thru SunTrust and getting the mortgage was an easy call to the loan officer who was sharp and business smart - 15 year loan at a great rate. I would recommend SunTrust to all my friends and family.
My experience with this bank has been all-around good. I rarely have an issue getting checks in the mail, depositing checks, direct deposit, or anything like that. There are a lot of interesting and good products that they give, and the fees that I've been charged have been very reasonable from my experience. The only thing that I can say is that the web and mobile products are okay. The website itself sometimes takes several moments to load, and the phone app gave me so much trouble that I was forced to delete it for simply being nigh unusable.
I have had too many problems with this bank. When I call about my charge card I must speak to a supervisor to get anywhere. When I get a credit on my account, I see the bank lists it as a debit. I have gotten the run around too many times. And if you withdraw cash from your own bank's atm and accidentally use your credit card instead of your debit card…they charge you 25% fee! A nice supervisor did place a refund, but the bank listed it as a debit.
Money got stuck in Suntrust ATM machine and i am still waiting on a Dispute. I was told by the ATM owner that alot of ATM machine are being tampered with making the money jammed. So i am out of money this month until a dispute claim is filled. Still waiting. 7 days later. Bills due. I am a very upset person.i am not a Suntrust customer but i have a ssi debit card. I would like to switch over to Suntrust but never using any ATM machines again.
|FDIC Certificate #||867|
|Return on Assets - YTD||1.07%|
|Return on Equity - YTD||8.62%|
|Annual Interest Income||$5.22B|
|Assets and Liabilities|
|Assets||Q4 2015vs Q4 2014||$186.7B$185.9B|
|Loans||Q4 2015vs Q4 2014||$136.7B$134.4B|
|Deposits||Q4 2015vs Q4 2014||$152.6B$143.3B|
|Equity Capital||Q4 2015vs Q4 2014||$23.14B$22.61B|
|Loan Loss Allowance||Q4 2015vs Q4 2014||$1.75B$1.94B|
|Unbacked Noncurrent Loans||Q4 2015vs Q4 2014||$695.5MM$698.1MM|
|Real Estate Owned||Q4 2015vs Q4 2014||$120.5MM$171.5MM|
Rates for SunTrust Bank are currently being reviewed.