SunTrust Bank
SunTrust Bank is a large bank that offers a wide range of personal and business banking products and services. The bank also provides commercial and small business financing solutions, as well as wealth management services for institutional and individual investors.
SunTrust’s personal banking side offers deposit accounts, retirement products, and home equity lines to meet its customers’ needs. The bank’s checking account options all come with monthly fees that can be waived through meeting certain requirements. A specialty checking account option is also available and offers discounted insufficient funds fees and automatic overdraft prevention. Savings and money market account options also come with monthly maintenance fees that can be waived by meeting certain requirements. Both types of accounts offer higher interest rates as account balances meet higher thresholds. Certificates of deposit (CDs) and flexible CDs are available in term lengths from 7 days to 10 years. SunTrust has been recognized by DepositAccounts in the past for its CD offerings.
SunTrust online banking provide consumers with access to their accounts via a sophisticated web-based system. Bill Pay, online statements, fund transfers, and mobile banking apps are all features of the Internet platform and make it easy and convenient to accomplish various account management tasks. The bank has also released a secure mobile app that allows customers to access to their accounts via smartphone or tablet device.
SunTrust was originally established as the Trust Company of Georgia in 1891. Over a hundred years later it changed its name to SunTrust and maintained its headquarters in Atlanta, Georgia, where they remain to this day. SunTrust serves its customers through numerous branches across the Southeast and Atlantic regions.
Related Posts
5/16/16 - Up To $250 Checking And Savings Bonus At Suntrust
2/22/16 - SunTrust Bank's Q1 2016 Checking Bonuses Earn $200 or $100
8/11/15 - SunTrust Bank's Q3 2015 Checking Bonuses Earn $200 or $100
5/31/15 - SunTrust Bank's "Live For A Sunny Day" Checking Promotion Pays $150
10/22/14 - SunTrust Bank's Fall14Checking Promo Offers A $100 Or $200 Reward
10/17/14 - $300 Checking Account Promotion at Some SunTrust Instore Branches
10/13/14 - Earn $125 with SunTrust Bank's Everyday Checking and e-Savings Combo
8/6/14 - Open SunTrust Bank Everyday Checking Account and Earn $125
5/15/14 - SunTrust Bank Checking $100 Bonus
3/24/14 - Suntrust Bank To Raise Out-Of-Network ATM Fees
2/13/13 - Overdraft Questions And What To Do Next?
7/26/12 - SunTrust Trades Old ATMs For New, Mobile-Friendly Ones
2/28/12 - Competitive 6-Year CD Rate at SunTrust Bank - Available Nationwide
10/31/11 - SunTrust Latest To Reverse $5 Monthly Debit Card Fee
8/15/11 - SunTrust Bank To Hike Fees On Solid Choice Banking, Student Checking Accounts
8/12/11 - SunTrust Bank Sunsets Free Checking
4/18/11 - New Long-Term CD Special at SunTrust Bank
1/23/11 - Special 39-Month/63-Month CD Package at SunTrust Bank - Available Nationwide
10/31/10 - Suntrust Advantage Money Market Account Promotion
7/26/10 - Suntrust's CD And IRA CD Specials
7/11/10 - 1.40% Money Market Promo With Rate Guaranteed For 3 Months At Suntrust
5/15/10 - SunTrust Bank's Special CD Bundle Continues - Available Nationwide
5/13/10 - SunTrust's 3.00% 26-Month/49-Month CD Special May Soon Be Ending
4/3/10 - SunTrust's 3% CD and $150 Checking Bonus Promotions Continue - Available Nationwide
3/12/10 - 3.00% 26/49-Month CD Package and $150 Checking Bonus at SunTrust - Available Nationwide
3/6/10 - SunTrust's Special 3.00% 26/49-Month Certificate of Deposit
2/19/10 - SunTrust Expands the 3% 26/49-Month CD to All of Central Florida
2/14/10 - 3.00% 26-Month/49-Month CD at SunTrust in Florida
2/14/10 - $150 Checking Account Bonus at SunTrust - No DD Required - Available Nationwide
2/12/10 - Suntrust Bank Offering $150
2/2/10 - SunTrust's $150 Bonus for Using Online Bill Pay
1/18/10 - SunTrust's Money Market Promo with 3-Month Rate Guarantee in Several States - Are Teaser Rates Worthwhile?
10/28/08 - 4.10% 7-Month CD at SunTrust Bank
7/8/08 - 5.25% 13-Month CD at Suntrust Bank
4/21/08 - $50 Checking Account Promotion at SunTrust Continues
10/19/07 - $50 Checking Account Promotion at SunTrust Extended
8/8/07 - $50/$100 Checking Account Promotion at SunTrust
1/15/07 - Money Market/Checking Account Bonus (Airline Ticket/$100) at SunTrust
2/12/06 - $50 Bonus for Checking Account at SunTrust Bank
happy customer for years
I have had a checking account with suntrust bank for over 15 years.I have been very happy with them and remained loyal ever since then.I use to bank with another bank and every time i would have a check that was not covered i had overdrafts that were plaguing me.I started an account with suntrust and it was not long that i got enrolled in an overdraft protection plan they offer.The banker lady told me that i should apply for it and if approved that it would help me in times like that.I really liked the fact that the bank is only a few miles from my house as well.I use to get a paper check at my old job and could not get to the bank till 5 in the evening which is when they closed but the guy at that bank knew i would be there every thursday then and he would make sure i got my deposit in before closing up.Talk about service now that was service and i very much appreciated it.
Suntrust Bank Refused Closing My Checking Account
Hello guys please is there any reason why suntrust bank would keep my account under review for over 2 months now without proper account closure, anytime i call them they claim it is under review and once my account finally gets closed they will mail me a letter and a check containing my ending balance... please is there any reason why takes so much time to get closed? other finacial institutions dont act like this shitty ass bank...........................!!!!
Not That Bad
So I've had SunTrust for almost a year. I had horrible experiences with BoA and WF so I decided to try a different bank. I have had no issues with Zelle. Only one instance of overdraft, but that was my fault, however, their overdraft fees are pretty crappy. $36 for the overdraft, $36 for an extended fee if you don't make a deposit during a certain period, and $36 for a return fee which is horrible. Luckily, I managed to get mine reversed, but all those fees for someone going overdraft $18 seems excessive and does not help the typical person. It should be illegal to charge someone over $100 because they overdrafted by less than the overdraft fee.
I've had good experiences with customer service, at their branches, and their ATMs so no complaints there.
Their mobile check deposits are crap. "Mobile check deposits within minutes" never happens. I deposit a check on the app and it doesn't show up until the next day and as pending so don't even have access to it. After 4 different mobile checks, all taking at least 36 hours, I just deposit it at an ATM. Much faster. Their ability to process deposits is also really slow. I can get a paycheck or tax refund a day or two early with other banks, but SunTrust holds on to the money longer. If I received a refund deposit on Monday, I'd get it on Wednesday with WF, but with SunTrust I'm lucky to get it by Friday.
This goes back to how some people can go overdraft, my biggest issue is that they do pending everything especially on weekends and some things don't show up as pending at all. So if you bought $250 worth of things on Friday at 11PM, sometimes it won't pop up until Monday midday, so your balance is never actually reflective of what you actually spent for 2-3 days. Because of this, I have to keep track of my spending (I literally have to carry around a small notebook and receipts) or add things to my cart to buy on a weekday instead of a Saturday to make sure I'm covering the costs.
Other than those issues and getting used to them, I have a simple checking account and I've managed to find ways around how slow SunTrust works. I'll be keeping them, however, I highly do not recommend for people who need more access/lots of transactions and those who need a more responsive bank in terms of processing transactions.
Worst Bank On Planet Earth
Absolutely the worst bank on planet earth. I have been a customer for 44 years (God help me, I don't know how I did it). They have continually pissed me off and now after the merger they have completely ruined my life with their incompetence. I have changed banks finally and have escaped their lackluster or should I say nonexistent service. It would take 5 pages to explain everything that they have done to us over the years. I should have my butt kicked and my head examined for not leaving sooner but I try to be a loyal customer. These people do not give a crap about you or their mistakes. Stay far, far away from this bank. God help their clients!!!
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 9846 |
| Year Established | 1872 |
| Employees | 50236 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.85% |
| Return on Equity - YTD | 6.38% |
| Annual Interest Income | $14.66B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $498.9B$461.3B |
| Loans | Q4 2020vs Q4 2019 | $296.1B$302.4B |
| Deposits | Q4 2020vs Q4 2019 | $395.8B$347.5B |
| Equity Capital | Q4 2020vs Q4 2019 | $65.53B$64.03B |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $4.94B$1.28B |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $1.36B$819.0MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $67.0MM$94.0MM |
