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SunTrust Bank

Popular Accounts at this Bank

0.01%CheckingSelect Checking
2.00%5-year CD58 Month Banker Special Promotional CD
0.35%1-year CD12 Month Banker Special Promotional CD

Overview / Commentary
303 Peachtreet Street, Northeast
Atlanta, GA 30308

SunTrust Bank is a large bank that offers a wide range of personal and business banking products and services. The bank also provides commercial and small business financing solutions, as well as wealth management services for institutional and individual investors.

SunTrust’s personal banking side offers deposit accounts, retirement products, and home equity lines to meet its customers’ needs. The bank’s checking account options all come with monthly fees that can be waived through meeting certain requirements. A specialty checking account option is also available and offers discounted insufficient funds fees and automatic overdraft prevention. Savings and money market account options also come with monthly maintenance fees that can be waived by meeting certain requirements. Both types of accounts offer higher interest rates as account balances meet higher thresholds. Certificates of deposit (CDs) and flexible CDs are available in term lengths from 7 days to 10 years. SunTrust has been recognized by DepositAccounts in the past for its CD offerings.

SunTrust online banking provide consumers with access to their accounts via a sophisticated web-based system. Bill Pay, online statements, fund transfers, and mobile banking apps are all features of the Internet platform and make it easy and convenient to accomplish various account management tasks. The bank has also released a secure mobile app that allows customers to access to their accounts via smartphone or tablet device.

SunTrust was originally established as the Trust Company of Georgia in 1891. Over a hundred years later it changed its name to SunTrust and maintained its headquarters in Atlanta, Georgia, where they remain to this day. SunTrust serves its customers through numerous branches across the Southeast and Atlantic regions.

Related Posts

SunTrust Bank Again Extends Three Checking Bonuses - 4/5/2017

SunTrust Bank (AL, AR, DC, FL, GA, MD, MS, NC, SC, TN, VA, WV) has extended its checking bonuses ($100, $200, $300) through 7/3/17. Available online and in-branch.

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10/22/14 - SunTrust Bank's Fall14Checking Promo Offers A $100 Or $200 Reward
10/17/14 - $300 Checking Account Promotion at Some SunTrust Instore Branches
10/13/14 - Earn $125 with SunTrust Bank's Everyday Checking and e-Savings Combo
8/6/14 - Open SunTrust Bank Everyday Checking Account and Earn $125
6/7/14 - SunTrust Bank Rolls Out Robotic Safe Deposit Box System
5/15/14 - SunTrust Bank Checking $100 Bonus
3/24/14 - Suntrust Bank To Raise Out-Of-Network ATM Fees
2/13/13 - Overdraft Questions And What To Do Next?
7/26/12 - SunTrust Trades Old ATMs For New, Mobile-Friendly Ones
2/28/12 - Competitive 6-Year CD Rate at SunTrust Bank - Available Nationwide
10/31/11 - SunTrust Latest To Reverse $5 Monthly Debit Card Fee
8/15/11 - SunTrust Bank To Hike Fees On Solid Choice Banking, Student Checking Accounts
8/12/11 - SunTrust Bank Sunsets Free Checking
4/18/11 - New Long-Term CD Special at SunTrust Bank
1/23/11 - Special 39-Month/63-Month CD Package at SunTrust Bank - Available Nationwide
10/31/10 - Suntrust Advantage Money Market Account Promotion
7/26/10 - Suntrust's CD And IRA CD Specials
7/11/10 - 1.40% Money Market Promo With Rate Guaranteed For 3 Months At Suntrust
5/15/10 - SunTrust Bank's Special CD Bundle Continues - Available Nationwide
5/13/10 - SunTrust's 3.00% 26-Month/49-Month CD Special May Soon Be Ending
4/3/10 - SunTrust's 3% CD and $150 Checking Bonus Promotions Continue - Available Nationwide
3/12/10 - 3.00% 26/49-Month CD Package and $150 Checking Bonus at SunTrust - Available Nationwide
3/6/10 - SunTrust's Special 3.00% 26/49-Month Certificate of Deposit
2/19/10 - SunTrust Expands the 3% 26/49-Month CD to All of Central Florida
2/14/10 - 3.00% 26-Month/49-Month CD at SunTrust in Florida
2/14/10 - $150 Checking Account Bonus at SunTrust - No DD Required - Available Nationwide
2/12/10 - Suntrust Bank Offering $150
2/2/10 - SunTrust's $150 Bonus for Using Online Bill Pay
1/18/10 - SunTrust's Money Market Promo with 3-Month Rate Guarantee in Several States - Are Teaser Rates Worthwhile?
10/28/08 - 4.10% 7-Month CD at SunTrust Bank
7/8/08 - 5.25% 13-Month CD at Suntrust Bank
4/21/08 - $50 Checking Account Promotion at SunTrust Continues
10/19/07 - $50 Checking Account Promotion at SunTrust Extended
8/8/07 - $50/$100 Checking Account Promotion at SunTrust
1/15/07 - Money Market/Checking Account Bonus (Airline Ticket/$100) at SunTrust
2/12/06 - $50 Bonus for Checking Account at SunTrust Bank

SunTrust is a bank you can trust

I retired and moved south six years ago for various reasons and am so very glad I did. Right outside the gates of my new community is a very small branch of a bank called SunTrust. I had never heard of this bank before and was a bit skeptical of using a bank I was unfamiliar with for all of my banking, but I started with a small checking account and a small savings account to test them out. This began as a matter of convenience and has grown into being my bank of choice for all my products.I know that my accounts are handled professionally and their advice is always sound. This small branch offers services I had to pay for before. I get things notarized, and documents requiring more official verification are done there as well. They know me by name and I'm always greeted warmly. I have checking, savings, safe deposit box, money market accounts, home equity line of credit with SunTrust and know that I can get service and help whenever its needed from my friends at this little branch.

Satisfied Customer

I have had the best banking experience with Suntrust. I love their low fees of $7 a month. It can even be waived if I have a balance of $500 in my account or make the minimum amount of transactions. Anytime I've had a problem, I can always call and speak to a representative or send them an email. Any phone conversation with the representatives were always very professional and I was more than satisfied with the service and expertise of the employees. They always respond quickly to my questions and concerns. I never had to wait more than 2 days to get a response from them. I would advise people to see for themselves what I'm talking about. You'll be glad that you did so.

When you need to find a bank ASAP!

I was in need of finding a local bank as soon as possible. It was after 5pm so I got on the internet and started looking for a local bank I could visit the next day. While searching I came across SunTrust Bank and couldn't believe what I was reading, "Apply online for a checking account with SunTrust Bank". In a few minutes I had successfully opened a checking account with SunTrust. The next day I was able to go to the physical bank here in town, sign one document and then make a deposit. I was told it would take up to 10 days to receive my debit card, it was here in 6. I also received a few checks should I need them. Since opening the account I couldn't be more pleased. I use the mobile app almost daily, it's easy to read and navigate. I've been pleasantly surprised with my new bank and would recommend their services to anyone.

Avoid. Poor Customer Service.

I have what should be a simple question about how to handle a credit dispute for an account I closed in 2012. This is now 2017. I was given two numbers to call and transferred three times in the process. It's clear they do not have a mechanism for handling questions that aren't related to opening accounts or processing late payments. I spoke with five different representatives, none of whom could direct me to a supervisor or anyone who might know the process well enough to help. And the Suntrust website does not have a way to receive emailed questions for someone more knowledgeable to handle over time, which suggests their management has no intention to answer questions.
This bank has no good remote means (phone, online) of customer service.



Health Grade Components

FDIC Certificate #867
Year Established1891
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.03%
Return on Equity - YTD8.76%
Annual Interest Income$3.09B
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$202.5B$194.7B
LoansQ2 2017vs Q2 2016$145.4B$142.5B
DepositsQ2 2017vs Q2 2016$163.3B$155.4B
Equity CapitalQ2 2017vs Q2 2016$23.84B$24.22B
Loan Loss AllowanceQ2 2017vs Q2 2016$1.73B$1.77B
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$762.3MM$965.8MM
Real Estate OwnedQ2 2017vs Q2 2016$77.1MM$116.4MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

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SunTrust Bank Checking Account Rates

0.01%--Signature Advantage Checking
0.01%--Select Checking

SunTrust Bank CD Rates

2.00%$2k-58 Month Banker Special Promotional CD
1.40%$2k-36 Month Banker Special Promotional CD
1.25%$2k-18 Month Banker Special Promotional CD
0.35%$2k-12 Month Banker Special Promotional CD
0.10%$2k-6 Month Banker Special Promotional CD

SunTrust Bank IRA Rates

2.00%$2k-58 Month Banker Special Promotional IRA
1.40%$2k-36 Month Banker Special Promotional IRA
1.25%$2k-18 Month Banker Special Promotional IRA
0.35%$2k-12 Month Banker Special Promotional IRA