SunTrust Bank is a large bank that offers a wide range of personal and business banking products and services. The bank also provides commercial and small business financing solutions, as well as wealth management services for institutional and individual investors.
SunTrust’s personal banking side offers deposit accounts, retirement products, and home equity lines to meet its customers’ needs. The bank’s checking account options all come with monthly fees that can be waived through meeting certain requirements. A specialty checking account option is also available and offers discounted insufficient funds fees and automatic overdraft prevention. Savings and money market account options also come with monthly maintenance fees that can be waived by meeting certain requirements. Both types of accounts offer higher interest rates as account balances meet higher thresholds. Certificates of deposit (CDs) and flexible CDs are available in term lengths from 7 days to 10 years. SunTrust has been recognized by DepositAccounts in the past for its CD offerings.
SunTrust online banking provide consumers with access to their accounts via a sophisticated web-based system. Bill Pay, online statements, fund transfers, and mobile banking apps are all features of the Internet platform and make it easy and convenient to accomplish various account management tasks. The bank has also released a secure mobile app that allows customers to access to their accounts via smartphone or tablet device.
SunTrust was originally established as the Trust Company of Georgia in 1891. Over a hundred years later it changed its name to SunTrust and maintained its headquarters in Atlanta, Georgia, where they remain to this day. SunTrust serves its customers through numerous branches across the Southeast and Atlantic regions.
We have been with suntrust for many years. Our experience has always been great. We have had several random issues than have come up over the years. They have always been quick to fix any issues. I have been impressed with how we where treated during those times. In our time with suntrust, we have had a little and then alot in their bank. We where always treated the same way, no matter how much we had or did not have. They have been there for us to help us grow and prosper throughout our time with them. I think the mobile app is top notch, first class. Never had an glitches or anything. I use it daily and have been glad to have the easy access to our accounts. I think they are on the cutting edge of tech and security. We plan to stay with them throughout our financial journey through life.
When I moved away to college at Florida State University, just like every other student, I was automatically enrolled for a Checking Account with SunTrust. SunTrust bank has a location on campus and works closely with the university. This was my first bank account (I was 18); previously, I had only had a Savings Account in my parents' credit union.
All of my money went through that SunTrust Checking Account; I had no active Savings Account again until I was 23. I primarily used my Checking Account via my debit card, and infrequently by writing checks or withdrawing cash from the on-campus SunTrust ATMs, which were extremely convenient. It certainly benefited me to have my primary bank account so easily accessible all around a large college campus.
My only real source of income throughout most of college was my scholarships/student loans, which were deposited to my SunTrust Checking Account, as well as a $70 weekly allowance from my parents. In my Senior year I began working at Jimmy John's and finally began also utilizing my Checking Account for direct deposit for payroll.
Another primary reason having the SunTrust account was extremely convenient for me is that it is linked to my parents' SunTrust bank account, from which they can easily transfer money to and from my account. In fact, despite moving a thousand miles away, where there are no SunTrust banks even remotely near me, I still have this account open so that I can quickly and easily transfer money to or from my parents.
This is no longer my main bank account, but it has served and continues to serve my needs incredibly well.
Suntrust was my first bank account, and as I got older and financially independent, I realized it was one of the worst mistakes of my life, however i stuck with it out of complacency. yes, this bank is extremely greedy and won't hesitate to charge you countless fees without notification or reaching out to see if you were even aware of transactions leading to these charges. the customer service is a complete joke, especially through calling. THE CUSTOMER SERVICE REPRESENTATIVES ARE LITERALLY THE SAME TWO PEOPLE THEY SWITCH BETWEEN, and they always conveniently don't understand you when you get down to your issue. Its extremely frustrating and the fact that this bank can toy with the money of consumers so freely as if it isn't what we use to pay our bills and feed our families is terrible. they've taken so much money from me but wont even close my account, I've given up even fighting for what i've lost at this point. please save yourself the exhaustion and try a different bank.
This company is super conservative when it comes to fraud. I signed up for what I thought was a secret shopper program which sent me a check that I deposited. Apparently, SunTrust detected that the check was a fraud at which point they denied me access to ALL (why all of them?) of my accounts with no warning. This happened while I was on a business trip leaving me with no access to any of my funds since I do not use credit cards. SunTrust says my funds will be released in 5 to 15 days. I talked to someone in their Client First Solutions department. Apparently, that is a misnomer since my concerns certainly were not first!
|FDIC Certificate #||867|
|Return on Assets - YTD||1.3%|
|Return on Equity - YTD||10.76%|
|Annual Interest Income||$1.66B|
|Assets and Liabilities|
|Assets||Q1 2018vs Q1 2017||$200B$201.3B|
|Loans||Q1 2018vs Q1 2017||$143.5B$144.1B|
|Deposits||Q1 2018vs Q1 2017||$165.1B$164.4B|
|Equity Capital||Q1 2018vs Q1 2017||$23.96B$23.55B|
|Loan Loss Allowance||Q1 2018vs Q1 2017||$1.69B$1.71B|
|Unbacked Noncurrent Loans||Q1 2018vs Q1 2017||$717.5MM$806.2MM|
|Real Estate Owned||Q1 2018vs Q1 2017||$78.7MM$129.0MM|
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|0.01%||-||-||Signature Advantage Checking|