TIAA Bank


Overview / Commentary
855-842-2372
301 W Bay St.
Jacksonville, FL 32202

TIAA Bank serves consumer, commercial and institutional clients nationwide, providing a wide range of products and services online, by phone and at financial centers located throughout Florida. The bank was created by the merger of TIAA Direct and EverBank, which was acquired in 2017 by TIAA, a leading financial services provider.
With nearly 60 years of experience serving clients, TIAA Bank strives to help clients meet their financial goals at each stage of life. From savings to homebuying to managing day-to-day finances, the bank and its parent, TIAA, offer a suite of services that make financial wellness a priority for each client.
TIAA Bank is the largest bank based in Florida and is headquartered in Jacksonville, serving clients in all 50 states and the District of Columbia. The bank’s legal entity name is TIAA, FSB.

Related Posts

TIAA Bank Basic Savings Reaches 2.30% APY - 10/4/2022

Basic Savings all balances 2.30% APY. Yield Pledge® Money Market $100,000 and up 2.10% $50,000 - $99,999.99 1.85% $25,000 - $49,999.99 1.60% $10,000 - $24,999.99 1.60% $0 - $9,999.99 1.60%

View all posts from:

12/4/18 - 3.05% 42M(3.5Yrs) W Bump
11/2/18 - Bumped Up "Our Pledge Money Markiet To 2.10% 1Yr Intro
9/21/18 - 1 Year CD Rate Increase To 2.65%
9/18/18 - TIAA Bank Ups 1-Year Yield Pledge® CD
9/15/18 - TIAA Bank Matches AMTRUST/NYCB, Mercantil 24 Month 2.75% APY
9/14/18 - 1 Yr. CD Now 2.61% APY
9/1/18 - Upto $500 For Adding Money To TIAA MMA Accound
3/30/18 - Rates Have Increased On All Terms Except 24 Months. Not Rate Leaders But Competitive
2/23/18 - 5 Yr CD @ 2.65% APY Plus Other CD Rate Increases
1/26/18 - TIAA Direct - 2% APY 1 Yr CD, 2.55% APY 5 Yr CD And Other CD Rate Hikes
1/12/18 - TIAA Direct - Another CD Rate Increases This Month
1/4/18 - TIAA Direct Ups Its CD Rates
11/12/17 - Upto $500 Bonus For MMA Account At TIAA Direct
9/15/17 - 12-Month CD, 1.62% APY
7/3/17 - TIAA Direct's CD Rates Upped To Competitive Levels
6/26/17 - TIAA Direct Syncs CD Rates With EverBank Following Acquisition
6/14/17 - TIAA Direct Has Acquired Everbank
2/17/17 - Another $100 Bonus For TIAA Direct High Yield Savings Account
11/17/16 - TIAA Direct Offers $250 Bonus For New High Yield Savings Account
11/16/16 - $250 Bonus For TIAA Direct Savings Account With $15,000 Deposit
11/6/16 - $100 Bonus For TIAA Direct High Yield Savings Account
8/15/16 - TIAA Direct Advertising $150 Checking Account Bonus
8/1/15 - $150 Checking Account Bonus
2/18/14 - TIAA Direct Finally Accepting New Customers But Rates Are Disappointing
12/19/13 - Another Rate Drop
10/27/13 - Stating The Status Of Backup Withholding
10/17/13 - TIAA Direct Dropped MM Yield From 0.76% To 0.60%
5/20/13 - Frozen Accounts Due To Account Inactivity
4/25/13 - TIAA Direct Drops Rates AGAIN To 0.76% APY
3/16/13 - TIAA Direct Rate Drops From 0.99% To 0.91%
1/12/13 - TIAA Direct Cuts Rates and Announces New Limits on ACH Withdrawals
10/8/12 - Update on TIAA Direct and Its Online Savings Accounts
9/14/12 - TIAA Direct- FDIC? Bank Title Trust/Pod How Long?
9/2/12 - Thisis The Notice On Their Website In Regard To Deposit Accounts
7/23/12 - TIAA Direct Stops Accepting New Customers
4/17/12 - Confirming that TIAA Direct Accounts Are FDIC Insured
4/10/12 - Update on TIAA Direct and Its Savings Account
3/17/12 - TIAA Direct Statement Shows Lower Interest Rate?
2/20/12 - TIAA-CREF Launches New Internet Bank with Top Savings Account Rate

Excellent Experience.

Posted by: |

TIAA has offered some of the higher CD rates which is what I seek. One of my CDs matured over the weekend and they walked me through the transfer process. They added a couple of days accrued interest to the balance due to the weekend maturity and everything went smoothly. Their representatives have always been professional and thoroughly answer any questions. I hope to do more business with them soon.

Uh Oh...Warning Signs

Posted by: |

As good as my experiences have been with TIAA, my initial exposure to TIAA BANK has me worried. They did offer a better IRA CD rate so i took a chance. Website is WEAK as when one looks up account status/activity, etc. BUT - my MAIN COMPLAINT IS - when i needed to speak to Customer Service 2x, they DEMANDED i tell them my "security code" VERBALLY and i had other people in the room, use this code elsewhere AND CANNOT BELIEVE IT CANNOT BE INPUTTED ON THE PHONE OR OTHER METHOD as every i bank i work with has as procedure.

Bank Has Really Declined Since TIAA Bought It

Posted by: |

This bank just ok when it was Everbank but I put up with it for the great interest rates. Ever since TIAA bought it the web interface has only gotten worse. The past few months the bill pay options have stopped working correctly and now I don't even have the option of paying a bunch of my credit cards automatically. The missed payments led to late fees because TIAA never notified me that they wouldn't be making these payments any more.
Customer Service acts like there's nothing wrong and they've been completely useless.
Also, their wire transfer service is terrible and expensive. TIAA is driving this place into the ground.

Poor Customer Service And Abillity To Contact

Posted by: |

Failures the web services with no customer service to correct problems leaves customers with no access to their investments. I can move funds into my account from external banks, but I can't move funds internally to get better interest rates, I can't transfer funds out of Tiaa accounts if needed or choose to move to another finacial facility. Basically Tiaa bank is holding my MONEY hostage. The branch locations they list are not all banking facilities and can do no banking activites. Other branches they list do not have the ability to correct problems with accounts web service or cannot even make transactions you are unable to do on the web site. Simple transfers .

VIEW MORE REVIEWS

Health
B+

Health Grade Components

Overall
FDIC Certificate #34775
Year Established1998
Employees1447
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.15%
Return on Equity - YTD11.38%
Annual Interest Income$577.6MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$38.58B$38.44B
LoansQ2 2022vs Q2 2021$32.07B$32.37B
DepositsQ2 2022vs Q2 2021$26.40B$27.00B
Equity CapitalQ2 2022vs Q2 2021$4.06B$3.59B
Loan Loss AllowanceQ2 2022vs Q2 2021$239.0MM$228.2MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$327.1MM$402.5MM
Real Estate OwnedQ2 2022vs Q2 2021$4.1MM$10.7MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not TIAA Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TIAA Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.50%--Basic Savings

TIAA Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.35%*$100k*$10mYield Pledge Money Market
OTHER TIERS: 1.60% Up to $10k | 2.35% $10k - $25k | 2.65% $25k - $50k | 3.00% $50k - $100k
2.00%*$1m*-Business Money Market
OTHER TIERS: 1.00% Up to $100k | 1.50% $100k - $1m

TIAA Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%*$50k*-Non-Profit Checking
OTHER TIERS: 1.00% Up to $50k
0.55%--Business Interest Checking
0.50%-$10mSmall Business Checking
0.25%-$10mYield Pledge Checking

TIAA Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.30%$1k-1 Year CD
4.25%$1k-1.5 Year CD
4.20%$1k-2 Year CD
4.15%$5k$1m1 Year Yield Pledge CD
4.08%$5k$1m1.5 Year Yield Pledge CD
4.00%$1k-2.5 Year CD
4.00%$5k$1m2 Year Yield Pledge CD
3.80%$1k-3 Year CD
3.80%$5k$1m2.5 Year Yield Pledge CD
3.80%$1.5k$250k3.5 Year Bump Rate CD
3.75%$5k$1m3 Year Yield Pledge CD
3.75%$5k$1m4 Year Yield Pledge CD
3.75%$5k$1m5 Year Yield Pledge CD
3.75%$1.5k$100kBusiness 1 Year CD
3.65%$1k-9 Month CD
3.65%$1k-4 Year CD
3.65%$5k$1m9 Month Yield Pledge CD
3.45%$1k-5 Year CD
3.37%$10k$12.5m1 Year IntraFi Network Deposits - CD Option Account
3.25%$5k$1m3 Month Yield Pledge CD
3.15%$5k$1m6 Month Yield Pledge CD
3.15%$10k$2.5m2 Year IntraFi Network Deposits - CD Option Account
3.00%$1k-6 Month CD
2.92%$10k$12.5mBusiness 1 Year IntraFi Network Deposits - CD Option Account
2.62%$10k$1m3 Year IntraFi Network Deposits - CD Option Account
2.50%$1.5k$100kBusiness 4 Year CD
2.50%$1.5k$100kBusiness 5 Year CD
2.40%$1.5k$100kBusiness 3 Year CD
2.30%$1.5k$100kBusiness 2.5 Year CD
2.20%$1.5k$100kBusiness 2 Year CD
2.13%$10k$12.5m6 Month IntraFi Network Deposits - CD Option Account
2.10%$1.5k$100kBusiness 1.5 Year CD
2.00%$1k-3 Month CD
1.40%$1.5k$100kBusiness 9 Month CD
1.32%$10k$1mBusiness 3 Year IntraFi Network Deposits - CD Option Account
1.25%$1.5k$100kBusiness 6 Month CD
1.25%$10k$2.5mBusiness 2 Year IntraFi Network Deposits - CD Option Account
1.20%$1.5k$100kBusiness 3 Month CD
1.15%$10k$12.5m3 Month IntraFi Network Deposits - CD Option Account
0.48%$10k$12.5mBusiness 6 Month IntraFi Network Deposits - CD Option Account
0.45%$10k$12.5mBusiness 3 Month IntraFi Network Deposits - CD Option Account

TIAA Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.30%$1k-1 Year IRA
4.25%$1k-1.5 Year IRA
4.20%$1k-2 Year IRA
4.00%$1k-2.5 Year IRA
3.80%$1k-3 Year IRA
3.80%$1.5k$250k3.5 Year Bump Rate IRA
3.65%$1k-9 Month IRA
3.65%$1k-4 Year IRA
3.45%$1k-5 Year IRA
3.00%$1k-6 Month IRA
2.00%$1k-3 Month IRA
Locations

TIAA Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 301 W Bay St. - Jacksonville, FL 32202

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.