University Federal Credit Union (UT)

Overview / Commentary
3450 S Highland Dr
Salt Lake City, UT 84106

University Federal Credit Union (UT) is headquartered in Salt Lake City and is the 5th largest credit union in the state of Utah. It is also the 253rd largest credit union in the nation. It was established in 1956 and as of September of 2021, it had grown to 418 employees and 114,387 members at 19 locations. University Federal Credit Union (UT) has an A+ health rating.

Field of Membership Restrictions

Membership in University First Federal Credit Union is open to those who live, work, attend school, worship, or volunteer in Salt Lake County, Utah, and their family members.
See current membership details

Reviews (4)

Excellent savings rate

Posted by: |

I am happy with my savings rate at the University of Utah Credit Union. It is higher than I can get at any bank in town. I do not get interest on my checking, but that is because I selected their most basic checking plan. What is very important to me is that each time I go into my local branch, the young folks working at the counter are courteous, respectful, and accurate. My only suggestion would be that the website needs to be modernized a little so it is easier to read. However, once when I did not understand something on the website, I simply called my local branch manager and she guided me carefully through the process while I was on the website at my home. I am a senior citizen and this type of kind help is very important to me. Overall, I recommend this credit union to those looking for good interest on savings along with fair and balanced treatment.

Get Treated Like Royalty

Posted by: |

I joined the University Credit Union a couple of years ago because I wanted to be a brick and mortar deposit institution near my home. It is the first time I've ever belonged to a credit union. I could not be more pleased. The branch manager sat down with me and talked about the benefits of belonging to a credit union. She answered all of my questions and provided me with literature to take home and study. I signed up a few days later for checking and savings. They give some free checks to start with and then you buy a package of checks at a modest price. I like the savings aspect because I earn a reasonable interest if I keep a basic amount in the savings part of my account. The best part of belonging to this institution is the close, polite customer service given by the manager. She remembers my name and when I had a few questions early on, she responded immediately to my email inquiries. The only thing I would suggest for improvement is to ask that they consider making their on-line parameters a little easier to handle. The page instructions are somewhat complicated. But then again, perhaps I need to clean my glasses. All in all, I recommend the University Credit Union highly.


Posted by: |

They are impossible to work with. They pretend that they really want to help...until they don't. They openly admitted that they had made a mistake - which cost me money, but they were unwilling to waive any sort of fees.

Opportunists And Worst Customer Services

Posted by: |

They have the worst services I have ever experienced. The customer services have been the least helpful. They made the most profit during the COVID-19 pandemic by pressing customers and giving them a hard time.


Health Grade Components

NCUA #24710
Year Chartered1956
Primary Regulator
Profit Margin
Return on Assets - YTD1.56%
Return on Equity - YTD16.16%
Annual Interest Income$42.0MM
Assets and Liabilities
AssetsQ3 2021vs Q3 2020$1.70B$1.37B
LoansQ3 2021vs Q3 2020$1.36B$1.04B
DepositsQ3 2021vs Q3 2020$1.47B$1.21B
Equity CapitalQ3 2021vs Q3 2020$161.6MM$139.7MM
Loan Loss AllowanceQ3 2021vs Q3 2020$8.5MM$8.7MM
Unbacked Noncurrent LoansQ3 2021vs Q3 2020$2.2MM$5.7MM
Real Estate OwnedQ3 2021vs Q3 2020$0$151.00K

Rates for University Federal Credit Union (UT) are currently being reviewed.



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